About done with Autozone
- Thread starter atikovi
- Start date
VatoZone is good only for the loaner tool program (often garbage) and recycling used oil & filters. Or if you are desperate and need any part at any price, right now. That is all.
I go to Autozone when I need one of my strange overpriced oil filters just because they are near my home.
If I’m already here or aware of a clearance I will stop by. Occasionally luck out.
But ordering “clearance “ online has never worked for me no matter what store (not just autozone) we are talking, it’s either never there or not the price I expected or the wrong item.
So for clearance whether it’s AZ AAP, Walland, Target, etc I only look for it in person and usually don’t devote a special trip
If I’m already here or aware of a clearance I will stop by. Occasionally luck out.
But ordering “clearance “ online has never worked for me no matter what store (not just autozone) we are talking, it’s either never there or not the price I expected or the wrong item.
So for clearance whether it’s AZ AAP, Walland, Target, etc I only look for it in person and usually don’t devote a special trip
Too much over priced cheap junk at Auto Zone. I generally use NAPA or OEM. NAPA is slipping too.
It happened to me at Advance; I ordered some Denso spark plugs online and a half-hour later I got the email telling me they were ready to be picked up. But when I got to the store, the deer-in-headlights guy working there couldn't find my parts or any record of my order on the computer. He went back and forth between the computer and the shelf area about six times before giving up and declaring my parts just weren't there. Then he mentioned another Advance location two towns away, and suggested maybe that's where my parts are since many of their parts get shipped over from that other store. So with some misgivings I headed to that other store.
Of course, at the other store they didn't have the parts either, or any record of my order on their computer. The guy there looked at me like I was crazy, ordering parts from one location and showing up at another. He even mentioned maybe I need to go to a third Advance location which was across town and even further away than this one was. I asked about initiating a Return, so that the money could be refunded to my card (so I can go online and order them instead from Rock Auto). Eventually, he checked his computer for alternative part numbers and found he had NGK plugs in-stock, so he went back and got me a box of them instead. I knew those plugs were several dollars more expensive, apiece, and was prepared to cancel the purchase if he needed to charge me the difference. He must've felt bad knowing I'd been getting the runaround up to that point so he let me have them at no extra charge. Ironically, I got halfway home before I realized he never gave me a receipt.... So their system has no record of my items ever being picked up. I bet in 7 days the money gets refunded back onto my card.
Of course, at the other store they didn't have the parts either, or any record of my order on their computer. The guy there looked at me like I was crazy, ordering parts from one location and showing up at another. He even mentioned maybe I need to go to a third Advance location which was across town and even further away than this one was. I asked about initiating a Return, so that the money could be refunded to my card (so I can go online and order them instead from Rock Auto). Eventually, he checked his computer for alternative part numbers and found he had NGK plugs in-stock, so he went back and got me a box of them instead. I knew those plugs were several dollars more expensive, apiece, and was prepared to cancel the purchase if he needed to charge me the difference. He must've felt bad knowing I'd been getting the runaround up to that point so he let me have them at no extra charge. Ironically, I got halfway home before I realized he never gave me a receipt.... So their system has no record of my items ever being picked up. I bet in 7 days the money gets refunded back onto my card.
I only order online there because I can earn airline points, or Speedway points, by doing so. Advance is currently 20 points per dollar (for Speedway points), but occasionally it is more.
car flipper tired of vatozone
more at 11
more at 11
monument and SP Automotive are actually pretty competitive with the chain stores on price and somewhat better parts - the differences between AZ/AAP/OR and the parts houses are blurred. The house brands are supplied by the same house brands but I suspect “binning” also happens - just like Intel and AMD will relegate a CPU that doesn’t pass that tier of testing to the next lowest tier. MAT, Driv, BBB, Gates and many other will have their name brands sold at a parts house and package similar for a house brand. Bendix brakes are also sold under the Duralast/BrakeBest/WearEver brands - the FMSI edge codes are similar. Bosch rebrands QuietCast pads for Aftermarket Parts Alliance members. Wagner and Raybestos rebrands QS/PG Plus for Federated. BBB/WAI supply the rotating electrical for O’Reilly and AutoZone - and sell as Remy for the parts houses and Rock. Standard owns BWD that’s sold at O’Reilly, and is one supplier for Duralast engine management.
Needed an engine drain plug, not in stock at AZ or Advance, but yeah they showed it in stock at O'Reillys so I decided to order online since it was readily available ...so I've received a confirmation that it would be ready for pick up in about 1 hr.
24 hrs later no call to confirm the parts ready for pick, it took them another day to get it ....
if you want my business do not lie to me ...
24 hrs later no call to confirm the parts ready for pick, it took them another day to get it ....
if you want my business do not lie to me ...
Napa closes too early to be convenient most of the time, and these high priced parts are about convenience, otherwise I would have gone online. Advance is hard to find. It usually comes down to O'Reilly or AutoZone and service is very poor at both, but it depends on the store. It's to the point I wish they would convert to a 100% self service model.
Just picked up 4 jugs of Valvoline AFS 10W-30 for $72 today. There's a $5 per jug rebate from Valvoline too.
Autozone ain't bad to me.
Autozone ain't bad to me.
Here's my latest tale of woe.
In 2016 I ordered a set of front and rear rotors for my Genesis Coupe with the Brembo brakes online from AutoZone. Got them and opened a box of the front and they were correct. Opened a rear and they were not. At the time AZ apparently had the wrong part number for the rears and had no substitute. So they gave me my money back.
Well I never really needed to change the rotors till now. Got the brakes all stripped down and cleaned. Copper antiseize on the hat. Put one rotor on the one I tried years ago. Went to the other one and it was different. 1/2" too narrow and a big machined hole in it for a sensor or something to look through
New rotor here tomorrow at twice the old price, if it's the right one.
In 2016 I ordered a set of front and rear rotors for my Genesis Coupe with the Brembo brakes online from AutoZone. Got them and opened a box of the front and they were correct. Opened a rear and they were not. At the time AZ apparently had the wrong part number for the rears and had no substitute. So they gave me my money back.
Well I never really needed to change the rotors till now. Got the brakes all stripped down and cleaned. Copper antiseize on the hat. Put one rotor on the one I tried years ago. Went to the other one and it was different. 1/2" too narrow and a big machined hole in it for a sensor or something to look through
New rotor here tomorrow at twice the old price, if it's the right one.
The last time (2009) that I purchased something from AZ that was not on the help-yourself shelves were rear brake pads for the Legend. Most all pad sets come with the backing shims. The AZ pads did not. When I went back to inquire about the missing shims, they showed me a generic image on their computer screen.....
"I got these pads yesterday and I think the shims are missing."
"Lemme see.....look here, it doesn't show any shims."
"Do you have like a shim kit you can sell me?"
"No. We don't stock them."
RA and Beck/Arnley to the rescue.
"I got these pads yesterday and I think the shims are missing."
"Lemme see.....look here, it doesn't show any shims."
"Do you have like a shim kit you can sell me?"
"No. We don't stock them."
RA and Beck/Arnley to the rescue.
After several bad sets of AZ brake pads and a lousy reman PS pump, I gave up. O’Reilly’s or NAPA for me.
I am pretty much done with auto parts stores. Aftermarket auto parts are utter garbage. No worth the time and aggravation.
AutoMechanic
Site Donor 2024
Personally I’ve always had good luck with Auto Zone. In 2020 I ordered a ton of parts online for my dads car. Nearly $600 worth. All arrived within two days and I had the car rebuilt and on the road in under a week. Them and Napa are always my preferred stores. Then Advance Auto and O’Reilly as last resort. I do wish Auto Zone was closer closest is 10 miles away and I have the other three in less miles. I also think Auto Zone has decent quality house brand parts compared to their competitors. I understand that there are only so many manufacturers of parts but each company has different quality standards so I feel like Napa and AutoZone are best in that aspect.
Lol
Same thing happened to me twice with different products. Order cancelled. Never again. Will never go there again.
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