OVERKILL
$100 Site Donor 2021
Lady I know, used to work for my Jeep dealer, bought at the beginning of August a 2024 GMC Sierra 1500 with the 2.7L turbo. Brand new off the lot, 0 kilometers on it. I've asked her if I could share her story here and she was OK with it. She sold her 2014 Dodge Caravan when she bought the GMC.
Nice looking truck, silver with black appointments:
Since purchasing the truck, October is the only month where she had the vehicle for the full month.
- First issue, truck wouldn't start. Flatbed to the dealer who said it was an OnStar update that killed the battery.
- Second issue, driver-side headlight LED ring was flashing non-stop and wouldn't cease. Headlight assembly needed to be replaced, no ETA on parts, GM had none.
- Third issue, another no-start condition. Flatbed again to the dealer, replaced battery and performed BCM update.
- Fourth issue, Christmas eve, driving along, loud "bang" was experienced. Truck went into limp mode, engine light was on. Apparently needs a valve body and/or TCM.
She has been in a rental ranging from 5-12 days every time. Four months, four issues. She's currently decided that she's going to fight for a replacement vehicle as she has no faith left in this one.
I'm pretty surprised by her experience, though as we know, everyone makes the odd lemon now and then. I'm hoping she'll be successful in getting herself into something else, and hope she has a dealership willing to go to bat for her to make that happen.
Nice looking truck, silver with black appointments:
Since purchasing the truck, October is the only month where she had the vehicle for the full month.
- First issue, truck wouldn't start. Flatbed to the dealer who said it was an OnStar update that killed the battery.
- Second issue, driver-side headlight LED ring was flashing non-stop and wouldn't cease. Headlight assembly needed to be replaced, no ETA on parts, GM had none.
- Third issue, another no-start condition. Flatbed again to the dealer, replaced battery and performed BCM update.
- Fourth issue, Christmas eve, driving along, loud "bang" was experienced. Truck went into limp mode, engine light was on. Apparently needs a valve body and/or TCM.
She has been in a rental ranging from 5-12 days every time. Four months, four issues. She's currently decided that she's going to fight for a replacement vehicle as she has no faith left in this one.
I'm pretty surprised by her experience, though as we know, everyone makes the odd lemon now and then. I'm hoping she'll be successful in getting herself into something else, and hope she has a dealership willing to go to bat for her to make that happen.
But from the moment I drove out of the dealership it had its first problem and I returned to the dealer at least 20 times in the first 16 months with many issues. Cars that sit around for too long are usually more problematic than ones that get driven frequently
