No massive surprises in this survey that looked at original equipment tires. But a little surprised to see Pirelli at #1 in passenger car tires. Check out the linked article to see detailed bar graphs.
2023 Tire Satisfaction Survey by JD Power
- Thread starter SubLGT
- Start date
Seems off that ride & wear are more important in the survey than traction/handling. And why is tire appearance even in the survey? Wheels sure but not tires. Hmm not sure the results are relative with that scale...
Who cares about OE tires?
I have Pirelli Scorpion Zero on Atlas as OE, and they do everything exceptionally well for 255/50 R20 tire. Not sure why would this vehicle needs such a large tire, and I will get rid of wheels, but tires are doing realy, really well.
Appearance is huge thing for customers. Companies selling all terrain tires literally advertise that their tire will look exceptional well, hold on, parked at the mall!
BFG all terrain line up does look good. I would go their Trail Terrain T-A, but wet performance is really subpar.
These aren’t the greatest either, but I can tolerate that for the snow traction which these do great in.
Some thoughts:
1) The JD Power survey on tires is actually a side project. The main focus of the survey is on vehicle brands.
2) Tires tend to benefit from "The Halo Effect" where the satisfaction level of the vehicle is reflected in the tire rating.
For example, it is common for luxury car manufacturers to want a premium tire on their vehicle, so they tend to pick Michelin because of the reputation. In return, Michelin gets good reviews because people are happy with the vehicle. And the cycle repeats! Michelin makes it worthwhile for the vehicle manufacturer to source their tires on vehicles that are likely to generate high ratings.
3) Since we know that OE tires are basically designed to vehicle manufacturer's specs, there is a clear disconnect between OE tires and what the tire manufacturer offers in the replacement market.
I have a story to tell: In one of the earliest JD Power surveys, the issue of appearance showed up as a negative for one of tires we supplied. Interestingly, that same tire was supplied to another vehicle and there was no appearance issue there. Investigating further resulted in the conclusion that the problem was the tire SIZE - customers wanted a larger tire on the vehicle. Ergo, things aren't always what they seem.
Edit: And I note with interest the comments in this thread about tires that are clearly not OE tires.
1) The JD Power survey on tires is actually a side project. The main focus of the survey is on vehicle brands.
2) Tires tend to benefit from "The Halo Effect" where the satisfaction level of the vehicle is reflected in the tire rating.
For example, it is common for luxury car manufacturers to want a premium tire on their vehicle, so they tend to pick Michelin because of the reputation. In return, Michelin gets good reviews because people are happy with the vehicle. And the cycle repeats! Michelin makes it worthwhile for the vehicle manufacturer to source their tires on vehicles that are likely to generate high ratings.
3) Since we know that OE tires are basically designed to vehicle manufacturer's specs, there is a clear disconnect between OE tires and what the tire manufacturer offers in the replacement market.
I have a story to tell: In one of the earliest JD Power surveys, the issue of appearance showed up as a negative for one of tires we supplied. Interestingly, that same tire was supplied to another vehicle and there was no appearance issue there. Investigating further resulted in the conclusion that the problem was the tire SIZE - customers wanted a larger tire on the vehicle. Ergo, things aren't always what they seem.
Edit: And I note with interest the comments in this thread about tires that are clearly not OE tires.
That is telling bcs. KO2 test fairly better in wet than Trail Terrain.
Well…. It is a pick up truck with no weight in the bed being driven by a hairless Sasquatch with a lead foot
In my experience OE tires are not great on any vehicle, but not terrible either.
Since 799 out of 1000 breaks down to 8 out of 10 as a rating, that seems like a reasonable score.
Car makers don't want to pay for a great tire, so they buy okay tires, and save money.
Since 799 out of 1000 breaks down to 8 out of 10 as a rating, that seems like a reasonable score.
Car makers don't want to pay for a great tire, so they buy okay tires, and save money.
Car manufacturers have different priorities.. they want smooth quiet ride with every ounce of fuel economy possible.
for most cars the traction and longevity is an afterthought.
Just look at how many years subaru has proclaimed their vehicles winter tanks..
but put those below average yokohama g91f and g95a tires on.
Some of their other options OEM Contis on outbacks were not better
There are exceptions sometimes enthusiast models get better tires
The jeep cherokee trailhawk getting real firestone destination AT's
Subaru forester wilderness getting yokohama geolandar g015
Some sporty models getting good summer tires.. etc.
You're referring to the J D Power survey results aren't you? My experience is that they can make a "survey" show any results that somebody is willing to pay for; just be asking the right questions and by how they "weigh" the responses. Have you ever listened closely to their advertisements? best made in America, in it's weight class, among small size, two door, new, family, sedans and the like. They EXCLUDE any competing car, tire, washing machine, or whatever until only their chosen brand remains.
The moment that I see any claim from JD Power and Ass, I start wondering what they're NOT telling us!
If the test is merely based on OE tires, it is worthless. OE tires are spec'd differently in terms of compound and uniformity. I've seen OE Continental's on Audi's with a foam strip inside the tire for noise control. The replacement tire the customer provided did not have the foam.
I've also seen Honda products with a plastic frequency control patch attached inside the wheel to control noise, they are marked with a specific frequency which I'm pretty sure would be tuned to the OE tire.
I've also seen Honda products with a plastic frequency control patch attached inside the wheel to control noise, they are marked with a specific frequency which I'm pretty sure would be tuned to the OE tire.
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