My partner drives a 2021 Nissan Kicks he bought new. Since shortly after he got the car, the rear brakes make a whale noise, typically when cold/first starting the vehicle and going in reverse.
The car has about 46K miles on it now but apparently the issue has been happening for a long time. He did apparently bring the vehicle to the dealer under warranty for the noise at least once, but they didn't find anything, and he didn't pursue it.
However, I am wondering if there is something we can do about it now. If there is documentation of the issue while under warranty at the service department, even though the vehicle is now out of the 3yr/36k mile bumper-to-bumper warranty?
Alternately, instead of trying to pursue this with the dealer which is likely a waste of time, I could just throw a set of rear brake pads and rotors at it. I looked up the service procedure since it has an electronic parking brake and apparently requires dealer level scan tool to do some sort of procedure. Is there an alternative to this?
The car has about 46K miles on it now but apparently the issue has been happening for a long time. He did apparently bring the vehicle to the dealer under warranty for the noise at least once, but they didn't find anything, and he didn't pursue it.
However, I am wondering if there is something we can do about it now. If there is documentation of the issue while under warranty at the service department, even though the vehicle is now out of the 3yr/36k mile bumper-to-bumper warranty?
Alternately, instead of trying to pursue this with the dealer which is likely a waste of time, I could just throw a set of rear brake pads and rotors at it. I looked up the service procedure since it has an electronic parking brake and apparently requires dealer level scan tool to do some sort of procedure. Is there an alternative to this?