I nearly got into a fist fight today at my local sears auto center.
About 2 years ago I purchased 4 brand new BFG Rugged trail load range E tires.
I get the extended warranty and all the fancy stuff with it.
I rotate the tires every 6-7K or sooner and I maintain 55pounds all around.
The tires had about 49K miles on them and were a good thread depth away from the wear bar. The tires were like brand new.
I noticed small chunks of rubber falling out of the side of all my tires.
I was like [censored], I assume its the sudden change from hot to cold at night. So I bring them in to get them warrantied. The tire person says I intentionally damaged the tires and wouldnt warranty them. I ask for the manager she comes out and will only give me 50 dollars per tire because of the thread depth.
I take it to another sears they give me 100 dollars per tire I have them write this up on a quote and I take it back to the idiot manager and show it to her. Them I proceed to ask for the head manager of the store.
I cussed this manager out infront of about 10 people in line for new tires, promised to take my buissness to americas tire and he had the tire manager give me 4 new tires for free.
I then drove the truck and had them warrantied by americas tire with full roadside.
Screw sears.
About 2 years ago I purchased 4 brand new BFG Rugged trail load range E tires.
I get the extended warranty and all the fancy stuff with it.
I rotate the tires every 6-7K or sooner and I maintain 55pounds all around.
The tires had about 49K miles on them and were a good thread depth away from the wear bar. The tires were like brand new.
I noticed small chunks of rubber falling out of the side of all my tires.
I was like [censored], I assume its the sudden change from hot to cold at night. So I bring them in to get them warrantied. The tire person says I intentionally damaged the tires and wouldnt warranty them. I ask for the manager she comes out and will only give me 50 dollars per tire because of the thread depth.
I take it to another sears they give me 100 dollars per tire I have them write this up on a quote and I take it back to the idiot manager and show it to her. Them I proceed to ask for the head manager of the store.
I cussed this manager out infront of about 10 people in line for new tires, promised to take my buissness to americas tire and he had the tire manager give me 4 new tires for free.
I then drove the truck and had them warrantied by americas tire with full roadside.
Screw sears.