Instead of browbeating the people who suffered through the experience, what I took out of the article was this. Like so many claims that revolve around EV's these days, a lot of these so called "Superchargers" don't live up to anywhere near their actual output. And as a direct result, charging takes a LOT longer than it should. Which racks up a lot of additional hours spent sitting and waiting, that you had planned on traveling.
"The fastest chargers can pump out up to 350. Our charger in Meridian, [Mississippi] claims to meet that standard, but it has trouble cracking 20."
So.... You don't have to be a Rhodes Scholar to figure out that it's pretty hard to maintain ANY type of itinerary when the charger you had planned on using, only puts out less than 6% of what it's advertised to.
And somehow, with all the hype that's been pumped into the whole EV "experience" recently, I doubt that's an isolated case. And most likely the norm.
Especially if these charging stations are seeing any type of high volume usage. And you can't very well blame the false advertising on the people who end up getting stuck having to use these things. Or have the audacity to call them, "stupid".