Originally Posted By: alarmguy
It doesnt matter what place you bring your car for service.
Its up to you, the consumer to be aware. Doesnt matter if its your home getting worked on or your car.
You cant trust anyplace, if you do, sooner or later you will lose, its up to you to check all work.
Never mind Quick Lube places, my daughter was ripped off at SEARS for an oil change.
First, I change most cars in my family, sometimes though, I cant keep up between work, etc.
Once in a while, I would have my wife and daughter take a coupon for a Sears Oil Change on my daughters car.
My wife and daughter took my daughters car to Sears for a basic oil change.
(ANYTIME I do not change oil myself, I check the oil and filter to make sure it was changed)
I get home from work, daughters car in the driveway, lift the hood, pull the dipstick, same old black oil on the stick, in disbelief, I look at the oil filter. NOPE, no way was the oil changed.
Take the car back to Sears fuming mad with the receipt and my wife and daughter.
Manager was extremely nice, even let me into the back stock room to check their brand of filters before I took this any further.
Manager swore he saw my daughters car on the lift, other Sears mechanics came and pulled the dipstick and looked at the filter, they all agreed, NOPE, kid who was to do her oil change did not do it. Some saw him put the car on the lift and another then also said he was smoking a cig behind the building at the time.
Bottom line, trust no one and cut the honest places a break too, they all are here to make a living, the problem is, most people are too trusting, ask to be shown proof.
PS, many decades ago when I was a late aged teenager, before quick lube places, I remember my friend quit a regular repair shop because the owner told him not to change the oil filter if a girl brought in a car for an oil change, he was instructed to just wipe the old one off.
I would have quit too, would not be able to live with myself working for such a piece of sh!t