It's been a couple years since I've posted. Reason being is I bought a new truck in 2014, a 3.5 Ecoboost. I took it to the dealer around here just to keep up with paperwork and whatnot. So the fun begins. The very first oil change I get the paperwork back with 5w-20 6 quarts added. I showed it to the service manager and he said "that's what it takes, all Fords take 5w-20." I opened the hood and pointed to the cap that said 5w30. After some discussion he said "we use what the cap calls for, its just a typo." Didn't feel like arguing so I left. (Yes, I know you can use 5w-20, but I prefer what Ford specs). Then on the ride home, the cover to the oil pan (carpet thing) falls off on the freeway. So I had to take off work and spend two hours while they got me a new one.
The same exact thing happed to me again the next time (5w-20, cover fall off). I spoke to a manager to express my frustration. He said he'll comp the next oil change. This is literally the only Ford dealer in town and I don't want to make the 40 min round trip to the next town.
It was after that second visit I realize why I always did this myself. Went to wally, purchased 6 quarts of Pennzoil Platinum 5w30 (5 quart jug was 12.22 after MIR)and a Motorcraft filter. No wrong spec oil issues, nothing falling off, and I knew things were done right. Glad to be back
The same exact thing happed to me again the next time (5w-20, cover fall off). I spoke to a manager to express my frustration. He said he'll comp the next oil change. This is literally the only Ford dealer in town and I don't want to make the 40 min round trip to the next town.
It was after that second visit I realize why I always did this myself. Went to wally, purchased 6 quarts of Pennzoil Platinum 5w30 (5 quart jug was 12.22 after MIR)and a Motorcraft filter. No wrong spec oil issues, nothing falling off, and I knew things were done right. Glad to be back
