Hi everyone. I recently started reading on BITOG and became confused about why Pennzoil Ultra did not meet the newest industry specs like Pennzoil Platinum. So I emailed Pennzoil technical support, and got a response the same day. I was impressed with the quick response alone.
I sent the email to [email protected]
I'll post my question and then Pennzoil's response below.
Question:
Quote:
To Whom It May Concern,
I have been using Pennzoil Ultra 5w30 in both of the family daily driven vehicles. On my last trip to purchase oil, I noticed that Pennzoil Platinum is API SN and ILSAC GF-5 rated and dexos 1 licensed. But Pennzoil Ultra is only API SM and ILSAC GF-4 rated and not dexos 1 licensed. I thought my walmart just had older bottles of the Pennzoil Ultra without the dexos label, so I looked online at the list of dexos licensed products and Ultra is not dexos licensed. I want to use the best oil possible for my vehicles, but I also want to use an oil that meets the latest industry standards. Pennzoil's marketing leads me to believe that Ultra is a better product than Platinum, but Ultra doesn't meet the latest industry standards. Are there plans to upgrade Ultra to API SN and ILSAC GF-5 ratings and to get it dexos 1 licensed, and if so what time frame are the customer's looking at before they see this product?
Answer:
Quote:
Thank you for your inquiry. Since our Pennzoil Ultra product is a
newer product, it takes a little more time to get the official
approvals for Dexos; we have received GF5 and SN approved for our
Ultra. We hope to hear from GM by next year on this. Currently,
our Pennzoil Platinum 5w30 is Dexos approved. We recommend using
this until further notified by GM.
Regards,
Technical Service, sn
I just thought I would pass this along in case some were planning on stocking up.
I sent the email to [email protected]
I'll post my question and then Pennzoil's response below.
Question:
Quote:
To Whom It May Concern,
I have been using Pennzoil Ultra 5w30 in both of the family daily driven vehicles. On my last trip to purchase oil, I noticed that Pennzoil Platinum is API SN and ILSAC GF-5 rated and dexos 1 licensed. But Pennzoil Ultra is only API SM and ILSAC GF-4 rated and not dexos 1 licensed. I thought my walmart just had older bottles of the Pennzoil Ultra without the dexos label, so I looked online at the list of dexos licensed products and Ultra is not dexos licensed. I want to use the best oil possible for my vehicles, but I also want to use an oil that meets the latest industry standards. Pennzoil's marketing leads me to believe that Ultra is a better product than Platinum, but Ultra doesn't meet the latest industry standards. Are there plans to upgrade Ultra to API SN and ILSAC GF-5 ratings and to get it dexos 1 licensed, and if so what time frame are the customer's looking at before they see this product?
Answer:
Quote:
Thank you for your inquiry. Since our Pennzoil Ultra product is a
newer product, it takes a little more time to get the official
approvals for Dexos; we have received GF5 and SN approved for our
Ultra. We hope to hear from GM by next year on this. Currently,
our Pennzoil Platinum 5w30 is Dexos approved. We recommend using
this until further notified by GM.
Regards,
Technical Service, sn
I just thought I would pass this along in case some were planning on stocking up.