Winston,
I think it was just a bad tech or a bad day for that tech. Either way, I know that all four wheels were overtorqued by a huge amount. It should have been 75 lb-ft but it was over 200!
No, I did not stand outside the stall to see him doing the work. A torque wrench is fine for determining whether something is torqued up to (or beyond) a set level. In other words, if I checked someone's work with a torque wrench set at 75 lb-ft and the torque wrench clicks, it simply means that the nut or bolt has been tightened to at least 75 lb-ft. Of course, it could have been tightened to 150 lb-ft, and I wouldn't know unless I used a torque wrench to try to loosen the nut (which Costco doesn't do).
When I brought my wife's car in, I made sure to check right afterwards. It was torqued properly. BTW, I've been using the Costco in Mountain View.