Supplier wants to change quote after order?

[ekrampitzjr]

I worked for an electrical-supplies wholesaler years ago and made quotations. Trying to increase a quoted price to a customer was a massive no-no. Exceptions were rare. Only the vendors known to be shady would try the same stunt with my employer, and those were people we avoided as much as possible.

 

[PandaBear]

After reading this thread, had something similar happen.

Ordered a set of brake pads and woke up to a message this morning asking me to pay 57% more because I clicked on the wrong listing to pay.

The company uses an automated chatbot to assist their customer service. It sent the wrong link to purchase..

Not sure I'm looking forward to our AI future.

The way I see AI: it is a 12 year old mimicking an adult by googling. 12 year old is not the employee of the month but can do things really cheap and can work long hours without much pay and still be happy. Don't expect AI to be employee of the month until you train it for a long time. Sometimes it is cheaper to hire someone with experience and pay more.

Will that 12 year old becomes employee of the month one day? Sure, but not today.