Southwest Airlines Saved From Global IT Outage Thanks To 32-Year-Old Microsoft System

Interesting article on Delta not updating their IT and not responding to either MS or CrowdStrike for help.

"With Delta threatening to sue Microsoft and CrowdStrike, both companies issued responses saying that Delta refused repeated calls for help. A Microsoft letter to Delta yesterday said the Windows maker is starting to figure out why Delta took longer than other airlines to recover.

"Microsoft continues to investigate the circumstances surrounding the CrowdStrike incident to understand why other airlines were able to fully restore business operations so much faster than Delta, including American Airlines and United Airlines," the letter from Microsoft attorney Mark Cheffo said. "Our preliminary review suggests that Delta, unlike its competitors, apparently has not modernized its IT infrastructure, either for the benefit of its customers or for its pilots and flight attendants."


https://arstechnica.com/tech-policy...explains-long-outage-after-crowdstrike-snafu/
 
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Interesting article on Delta not updating their IT and not responding to either MS or CrowdStrike for help.

"With Delta threatening to sue Microsoft and CrowdStrike, both companies issued responses saying that Delta refused repeated calls for help. A Microsoft letter to Delta yesterday said the Windows maker is starting to figure out why Delta took longer than other airlines to recover.

"Microsoft continues to investigate the circumstances surrounding the CrowdStrike incident to understand why other airlines were able to fully restore business operations so much faster than Delta, including American Airlines and United Airlines," the letter from Microsoft attorney Mark Cheffo said. "Our preliminary review suggests that Delta, unlike its competitors, apparently has not modernized its IT infrastructure, either for the benefit of its customers or for its pilots and flight attendants."


https://arstechnica.com/tech-policy...explains-long-outage-after-crowdstrike-snafu/

It sounds like Delta is trying to jump in with the Microsoft-blame bandwagon to get any money they can.
 
Interesting article on Delta not updating their IT and not responding to either MS or CrowdStrike for help.

"With Delta threatening to sue Microsoft and CrowdStrike, both companies issued responses saying that Delta refused repeated calls for help. A Microsoft letter to Delta yesterday said the Windows maker is starting to figure out why Delta took longer than other airlines to recover.

"Microsoft continues to investigate the circumstances surrounding the CrowdStrike incident to understand why other airlines were able to fully restore business operations so much faster than Delta, including American Airlines and United Airlines," the letter from Microsoft attorney Mark Cheffo said. "Our preliminary review suggests that Delta, unlike its competitors, apparently has not modernized its IT infrastructure, either for the benefit of its customers or for its pilots and flight attendants."


https://arstechnica.com/tech-policy...explains-long-outage-after-crowdstrike-snafu/
Confused at Microsoft response. Southwest never modernized their IT system and had zero issues.

Someday, someone is going to be a trillionare finding a work around to the ever lusting IT companies. They will.sell the software and hardware, not license but actually sell the software, eliminate the monthly payments for software as a service.
 
Then there will little incentive to keep said hardware current with security system patches and the like. Obviously even then stuff gets through. We hear about Hackers being successful- we never hear about how many have been stopped.
 
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