Oh wow, yes. In UPS case, as you point out, technology has enabled the bean counters to make the job suck. Micro managing is a problem, and I agree, our UPS driver ate lunch at the local Country Store! This is what a union is for. If my workplace did this, it would be union. My dad´s workplace gone UAW cause the company did not treat the workers well.UPS guys are fully live GPS monitored. There is no hiding, long lunch or goofing off like the old days.
How long does it take to get the notification on your phone a package has been delivered when you have the UPS app? Not very long.
Keeping the truck moving cools off the drivers unfortunately, unless in urban areas then it's lock it up in the sun.
Most shops get unionized not only just for money but working conditions also.
I also notice that UPS drivers no longer knock and wait a few seconds at the door of homes. They just drop and go.