Shop chewed up my rims!

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Originally Posted By: Audi Junkie
Most anyone here would be on the warpath if their new wheels were damaged by some bone head.


Most anyone here would wait 10 seconds before doing something about it... not 10 months.

Huge difference there.
 
There was another topic last week about rims getting all scrathced up, I think it was BMW rims.

But when you take you car to the tire shop, you need to tell the tire tech that you do not want any damage done. Expect damage if the guy takes your car into the service bay, without the warning of kicking his ****** if there is any damage.
 
It's not a tiny mark, it the clear coat scraped all the way around the rim. Clear- as in not visible until the corrosion set-in.


Bottom, line, you guys are telling me not to go to court? I'll have a written opinion from Aucura rep stating they were damaged on a machine and my testimony he was the only one who worked on them. Plus it's a NEW car and I have the other 4 perfect wheels to compare.
 
Sure. Go to small claims court. The owner of the tire shop literally told you to do it.

Why would the owner of the tire shop do that?

He's been through this many times before, and he pretty well knows what the end result will be when it is over.

But go ahead and knock yourself out.
 
I'd say it's way too late for any remedy. You'll probably have a hard time even in small claims since it is a wear and tear item. Just buy a new rim and be done with it, or live with the damaged one.
 
Originally Posted By: Audi Junkie
It's not a tiny mark, it the clear coat scraped all the way around the rim. Clear- as in not visible until the corrosion set-in.


Bottom, line, you guys are telling me not to go to court? I'll have a written opinion from Aucura rep stating they were damaged on a machine and my testimony he was the only one who worked on them. Plus it's a NEW car and I have the other 4 perfect wheels to compare.


I feel your pain AJ and I am [censored] off about it too. Going to small claims court might only result in the judge saying, "Mr. Audi Junkie, you waited 10 months before bringing up this damage done at Mr. Smith's shop. A lot of things could happen to rims during that time. My judgment is in favor of the defendant."
 
Originally Posted By: Saturn_Fan
"Mr. Audi Junkie, you waited 10 months before bringing up this damage done at Mr. Smith's shop. A lot of things could happen to rims during that time."


I believe that's a supposition, assuming facts that are not in evidence.
For the record, it TWO rims...the two he worked on.
 
Originally Posted By: Audi Junkie
Originally Posted By: Saturn_Fan
"Mr. Audi Junkie, you waited 10 months before bringing up this damage done at Mr. Smith's shop. A lot of things could happen to rims during that time."


I believe that's a supposition, assuming facts that are not in evidence.
For the record, it TWO rims...the two he worked on.


"Order in the court. I'll have you held in contempt Mr. Junkie."
grin2.gif
 
Originally Posted By: Bobert
I'd say it's way too late for any remedy. You'll probably have a hard time even in small claims since it is a wear and tear item. Just buy a new rim and be done with it, or live with the damaged one.


Why should he need to buy a new rim, live with it, or waste any money? The shop has to give back the rim in the same original condition it came into the shop in. They charged for a service and accepted responsibility for the vehicle while it was in their possession. They have no right to cause damage to any part of the vehicle. If damage is caused, it is their responsibility to fix it to customers satisfaction, even if it includes buying a new rim.

If this was paid with a credit card, dispute the charge. I would also take the shop owner to court.
 
Just an observation, but I would think that if you went to most tire shops, huffing and puffing about their possibly damaging your wheels even before they touched them as someone suggested, you would probably be cordially invited to take them somewhere else!

I know I would be as peeved (I have another word in mind) as you are. However, at this point, you might just cut your losses and move on rather than go to court, etc...and save the wear and tear on your blood pressure and the time it would take. Not withstanding the facts of the case, I think I would find a local wheel shop that could refinish them for you. The cost of that might be far less than the aggravation, travel costs, filing fees, etc., that might result. Saving those coronary arteries has to be worth something too! :+) Just my take on the problem.

PS/ I should take my own advice…to heart.
 
SaturnIonVue,

I agree with you. However, most shops feel comfortable when someone threatens them with filing a court claim because they know most consumers will take your approach due to a lack of time and inconvenience this would cause. Thus, shops don't respect others property (rims in this case) because they know, they can get away with it.

Sometimes the only way to make yourself feel better is to throw a rock through the shop window. I of course do not endorse such action.
 
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Quote:
Sometimes the only way to make yourself feel better is to throw a rock through the shop window.


Or buy a tire mounting/balancing machine and mount your own tires.
56.gif


In the past, I was seriously considered buying a used one just so I can mount/balance my own tires, plus I have enough space in my garage. That way I avoid the people at Tire Idiots..... I mean Tire Kingdom.
 
Originally Posted By: Audi Junkie
It's not a tiny mark, it the clear coat scraped all the way around the rim. Clear- as in not visible until the corrosion set-in.


Bottom, line, you guys are telling me not to go to court? I'll have a written opinion from Aucura rep stating they were damaged on a machine and my testimony he was the only one who worked on them. Plus it's a NEW car and I have the other 4 perfect wheels to compare.


Sounds like you have a case, and the only way to find out is to proceed. Worst case is you lose, and go home with the [censored] up rims. Many times when served with papers businesses will try and settle rather than go to court. Where I live they have night court, and a lot of people want to go home when their day is over rather than be in court after hours. If it’s a tire chain the manager is the one who will probably go, along with a tech, and most likely they want to have dinner with their family, not play games in court. It also costs them money to be there.

I had a situation 2 years ago with Verizon installing TV, Phone and Internet service, and they [censored] up an HD TV, and flat out denied it. They passed it to their insurance company when I continuously persisted, and I was told by the insurance company that I had to prove that Verizon damaged the TV, and their position in all of it was Verizon said the TV was NG when they walked in the door. Basically they told me to [censored] off in a nice way. I won't waste the time explaining what happened to the TV etc, but there were some gray areas. I continued to fight, and when I served them with papers, they called and settled out of court. It took close to a year to get a resolution.

If you want my advise, GO FOR IT!!!!!!!!!!!!!

Frank D
 
Compelling, in both respects. Also, it's a local place, not a chain.

Unfortunately local DJs care more about getting re-elected (their constituants) than enforcing a sense of justice, as is their mandate. If it costs the judge 5-10-20 votes, that's all they really give a [censored] about. Replacement used rims are like $100 ea. Refinish is like $100 as well. At this point, I'd rather find 2 more clunker rims and call that my winter set, but that ignores the fact I had a perfect pair of rims gauged by a bone-head. I'm sorry to get everyone, inc myself, in a bunch about this, but it's a 100% for-sure THIS GUY did it.

I can't really say which way I'll go with it. I'll see my Acura Service Dood tomorrow, if he will go in-writing on the record that a WHEEL MACHINE damaged the rims, I will procede. Sort of that, it's uphill. I have to find my CC reciept (online) too. I'll ask for the max replacement value plus M&B. That could be like $700 plus $100 filing. I'd settle for $200 now. The only other option is to get an opinion oput of a wheel repair shop, like the one in Bath PA, not too far. fwiw, I'm already adjusting my rotation plan so I don't have to use thse wheels and tires until this is settled.
 
To start the ball rolling you could file a report with the BBB, and Consumer Affairs (if you haven't done so), not that it will get you anywhere, but its a start. Just emphasize the damage took time to manifest because the clear-coat was scratched and damage occurred over time. The first question anyone is going to ask is why did you wait? It's a normal reaction so you cover yourself from the get go. The average Joe has a problem understanding that, and that is where the sticking point is going to be.

In any event good luck!!!!!!!!

Frank D
 
Originally Posted By: alreadygone
"The average Joe has a problem understanding that, " demarpaint.


So that means your what???? "Smarter than the average bear"?

Bob


Smart enought to know that Audi Junkie has a pretty good case, and its worth a shot!
cheers3.gif
or a Beer!

Frank D
 
That is the problem with fancy pansy rims. I purchase my cars from dealer stock and that is what they came with. Aluminum rims suck big time for just that reason ,one of many reasons.
 
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