There are several TSB's for that year make and model regarding power train issues. Check with a dealer for a recall, or service procedure. My sister in law has one of these vans. Rock reliable, but has had a CEL for the last 3 years with trans faults that several visits to the dealer have not resolved. Hers clunks into reverse, shifts hard on 1-2 also. There was a valve body recall done, but no help. Good luck.