Received an email from Purolator

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Originally Posted By: FetchFar
He makes it sound like BITOG members are freaks with their numerous Purolator Classic media tears. In reality, there is really no way you can "abuse" an oil filter, you just put the thing on there and drive.

If anything, we're often obsessively cautious. Perhaps they should sample some Canadian filters from this winter where many people just get in and hammer the accelerator onto the freeway with rather cold oil.
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Originally Posted By: smithph
Originally Posted By: dlundblad
Originally Posted By: smithph
So the rest of the story is.... do not buy any Purolator filter made prior to yesterday 4/22/2014? Do they use the same date code on all the filters they make including Bosch, Mann etc.?


And as I said, it may be a bit hard finding a "brand new" Purolator filter. Check the dates on the ones in stores and see how old they are. I wouldn't be surprised if they are at least a year or more.



The date code to look for would be f04F22e2 or 04=Month, F=2014, 22=Day
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The last time I opened filter boxes and removed the filters, the Meijer manager had her eyes on me like a hawk. haha. Too much hassle IMO. Id just wait for the storm to be over before using Purolator.

*I have made an effort not to endorse another brand in this thread, but with my Jeep being so quiet with a Fram TG, I see no reason to switch. Ill probably give the Classic a run on one of the small applications I service.
 
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One would hope Purolator has a test lab/room that can be climate controlled to simulate such an environment. But as our former President might have said "Depends on the definition of the words 'hammer the accelerator'."
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How hard could it be to fix this (conceptually)? Thicker media, longer strands of cellulose, throw in some glass fibers for reinforcement. ... Tears in media shouldn't be there beyond about a half percent of cars out there.
 
If I read Mr. Mack's responses correctly, and there are enough of those responses to be considered a trend, is it statistically valid to assume that if everyone on BITOG e-mails him about the problem, he'll spend at least 45 minutes a day on it?
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Originally Posted By: FutureDoc
Why would we need a full random sample?

Only if we want to attempt to draw reasonable inferences from the items examined to reach reasonable conclusions about the population as a whole would we need random samples.

On the other hand if we wish to act like a gaggle of old washerwomen gossiping in the town square, we not only don't need a random sample, we don't need any facts at all.
 
Originally Posted By: Wilhelm_D
Originally Posted By: FutureDoc
Why would we need a full random sample?

Only if we want to attempt to draw reasonable inferences from the items examined to reach reasonable conclusions about the population as a whole would we need random samples.

On the other hand if we wish to act like a gaggle of old washerwomen gossiping in the town square, we not only don't need a random sample, we don't need any facts at all.


Incorrect. Random sampling is for generalizing about a population. We are not generalizing about a population, we are not estimating the likelihood of future Purolator failures. We are assessing the design with a known repeatable failure-point. You can draw reasonable inferences without random samples if the information is not being generalized to the population. For example, you do not need to survey households to detect and infer the possibility of a crimewave, you can use the statistics from crimes reported in the suspect time-period and compare them to other crime statistics.

Once again, you do not have to random sample form a product failure point for as long as you are not estimating failure of the population. So you saying that there is no concern and it is just a random defect needs to randomly sample to prove that point. However, my point that the heighten numbers of reported tears and failure than expected for a given oil filter suggest there is a suspect design or manufacturing issue. Because I am not generalizing on the population, then the random sample is not needed and you can work with just the reported cases.
 
Originally Posted By: FetchFar
Whats the acceptable tear frequency in the population as a whole? 1/2 percent?


I would hope that it is less than 1 per 1,000... hopefully 1 in 10,000. 1 in 200 filters being suspect is an issue for me.
 
Getting back to the OP's response letter from Purolator:

Their response is like a restaurant apologizing for the lousy spaghetti they just served you and then telling you to come back tomorrow because they're opening up a new box of pasta.

Yeah, they really didn't have to respond but c'mon, man.
 
Originally Posted By: FutureDoc
Incorrect. Random sampling is for generalizing about a population. We are not generalizing about a population, we are not estimating the likelihood of future Purolator failures. We are assessing the design with a known repeatable failure-point.

On a dozen filters?

You're speculating and drawing wild conclusions based on anecdotes.

Btw, the design has been around for decades with no apparent pattern of failures.
 
Originally Posted By: FutureDoc
Originally Posted By: sayjac

Says the poster that attempts to make the claim that the tears seen on this board are the results of, or close enough to a random sample to make a statistically valid and reliable conclusion regarding actual tear numbers. Laughable. Can't have it both ways and the Bitog anecdotes can never be classified as a random sample, let alone a large enough sample size.

Sampling a large fleet as suggested would be a much 'closer to' a random sample than the Bitog anecdotes you so passionately try to argue as being random 'enough'. Your now obvious bias against Purolator in this matter make your statements regarding random sampling in the matter highly suspect. It's true that one can make inferences on tear numbers from the Bitog anecdotes, but that is all. Inferences though are not conclusive to actual numbers.

As for the topic, Purolator took the time to respond and are aware of the issue and state they are attempting to make changes to address the issue(s). Clearly as shown in this thread for some that is not and will not be enough. Suggestion to those folks would be simply, change brands and move on.


I never thought I would be discussing statistical and research methods on a oil forum... oh well, here we go.

I never said that BITOG reporting would be a random sample. I have made it clear that we do not need a true random sample. Anyone with any background in applied statistical research or bio-stats would see the rational behind this.

We are dealing with reported problems and like my food poisoning example, we can compared reported cases to the expected number of cases of a given issue. The issue at hand is that the true number of failure is not going to be reported. Most folks do not cut open cans. Thus, when you see a string of reported failures (Say dozens over the course of a month) compared to maybe 1-3 over the course of the same time, THAT is the test you implement. All you need to do is test the number of reported failures against the number of expected failures in normal operations and that will be your valid statistical test.

To say that BITOG is not a valid data-source is kinda like saying that the people who bother going to the hospital is not valid for food poisoning. Some don't open cans, some people after eating rotten fish just chug a fifth a pepto and grunt it out. If you see a spike in the reported cases against the typical trend, then there is a issue at hand. You do not need to take a survey of the neighborhood. It is wasteful especially if the neighborhood is woefully ignorant of the issue.

If you "sample" a fleet, then all you can generalize about will be "for fleet use". A fleet vehicle does have different characteristics than a typical private automobile. It will skew towards models specific for that fleet. Now, if there is a problem, then that problem will show up but if there is no tearing, then... you lack the data. You can't conform a null.

FutureDoc, Ph.D. Former TA of Quantitative Analysis (applied statistics in a social science capacity)


I generally agree with this. When actual results spike against expected results, then it prompts an investigation.

I believe that manufacturers would apply the same testing to batches before they are released for sale. But oil filters are going to be harder to test since real operating conditions may not be adequately simulatable.
 
Originally Posted By: Wilhelm_D
Originally Posted By: FutureDoc
Incorrect. Random sampling is for generalizing about a population. We are not generalizing about a population, we are not estimating the likelihood of future Purolator failures. We are assessing the design with a known repeatable failure-point.

On a dozen filters?

You're speculating and drawing wild conclusions based on anecdotes.

Btw, the design has been around for decades with no apparent pattern of failures.


You know what's even more miraculous ... when only the BITOG guys who cut open oil filters "just so happened" to get all the Purolators with torn media.

So what makes you think that the population outside of BITOG is not seeing close to the same rate of failures? What's so special about BITOG members "just so happening" to get all the failed filters in their oily little hands?

If the same number of guys on Filter Mania Chat board X cut open the same amount of Purolator filters, odds say they would also see instances of media tearing.

And just because a "design" worked for decades doesn't mean it will continue to work forever when you change materials and process in the manufacturing of the filter. Anyone with just a little engineering background would know that. And besides, DIY people were not cutting oil filters open for inspection at the rate they are now at home for decades.
 
Originally Posted By: ZeeOSix
So what makes you think that the population outside of BITOG is not seeing close to the same rate of failures?

It's remarkably quiet elsewhere sans you and your cohorts looking under every rock and characterizing the tiniest cut as a "FAILURE!".
 
Originally Posted By: Wilhelm_D
Originally Posted By: ZeeOSix
So what makes you think that the population outside of BITOG is not seeing close to the same rate of failures?

It's remarkably quiet elsewhere sans you and your cohorts looking under every rock and characterizing the tiniest cut as a "FAILURE!".


So you have scanned the entire internet already? Someone posted a link a while ago to another chat board where someone posted about Purolator media tears. Maybe he was an ex-BITOG member, and the media tearing Gremlins followed him.
 
I like this ... right from Purolator. You think having big holes in the media would go along with their product mantra?
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Oil Filters: Why Failure Is Not An Option
http://www.purolatorautofilters.net/news/Pages/OilFiltersWhyFailureIsNotAnOption.aspx

"According to the folks at Purolator, who invented the automotive oil filter way back in 1923, the consequences of using a sub-standard oil filter are many and varied and, as suggested by our headline, failure can be catastrophic.

“Oil filters appear simple because all of their secrets are hidden inside a plain-looking case,” said Ramon Nuñez, spokesman for Purolator Filters, a leading supplier of automotive filters to the aftermarket in North America. “It’s easy to think of oil filters as nothing more than a piece of pleated paper glued inside a metal cylinder, with a rubber sealing ring thrown in for good measure. But oil filters are far more complex than that, and oil filter malfunction or failure can cause, at the least, premature engine wear and oil consumption and, at worst, catastrophic engine failure.”
 
Originally Posted By: Wilhelm_D
Originally Posted By: ZeeOSix
So you have scanned the entire internet already?

Why, have you formed a club?




I have lost track of what you two are arguing about, but lets at least keep this thread somewhat educated for when the Purolator people find this thread.
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Originally Posted By: Wilhelm_D
Originally Posted By: ZeeOSix
So you have scanned the entire internet already?

Why, have you formed a club?


You claim BITOG is the only place this is being discussed. I know it's being discussed on other auto chat boards. I hope is spreads out to everyone who's interested in oil filters.
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