We have some similar experiences here.
We used to meet at McD's for a men's Bible Study we had on Tuesday mornings. There were other groups, mostly older men who would meet for coffee and perhaps breakfast.
The stores here have WiFi and many in my community have been remodeled if not completely rebuilt.
The amazing figure to me is 70% of US (or North American) revenue from the drive through.
I personally can't stand the drive through. Actually, a trip to McD's is now a rare thing. Mostly when I'm traveling the past few months and usually to use the WC and get a dollar 32oz diet coke or iced tea.
Or I get the occasional page for work and need to use the WiFi to order parts, look at the case notes, etc.
Originally Posted By: Shannow
http://moneymorning.com/do-you-believe-in-magic-mcdonald%E2%80%99s-global-makeover-supersizes-profits/
Quote:
McDonald’s has spent more than $800 million remodeling 1,280 restaurants across Europe over the past year.
"The brand position is different in different parts of the world," Hennequin told BusinessWeek. "In Europe it's more about the experience.”
In the United States, about 70% of sales come from drive-throughs.
The company hasn’t stopped with the aesthetic, either, as McDonald’s has also tailored its menu to regional tastes. The restaurant first started serving beer in Germany in the 1980s and then in Canada. Customers can order pasta freshly cooked to order in Rome, porridge in the United Kingdom, and a deep-fried patty of beef ragout in the Netherlands.
Perhaps that is why Europe has become McDonald’s highest yielding region, despite having just one-quarter the number of stores in the United States. Last year revenue from company stores and royalties from franchises totaled $8.8 billion in Europe, versus $7.9 billion in the United States.
I think that the difference is in one market, selling to a drive through audience that want to shove as many $1 burgers down their gullet as they can, versus others.
Here, the have MCafe, where you can get a soy latte and choc chip muffin, and sit and surf BIGOT on the free wi-fi, read their free newspapers etc. Mothers get together there, and sit/gossip while the kids play on the in store gym. People on trips use them as a meeting point etc.
I can't believe that there's a maccas thread in "Food, Cooking, and Beverages"