Is CAPA certified body part worth the price?

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I need to order a radiator support. We won't discuss why. 😥

Is the extra cost worth it, considering its a non visible piece and coming from the same supplier?

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I mean given that it's for an older, cheap, mainstream vehicle, on a part that you won't see or touch on a daily basis, I'd say it's fine to go with the cheaper one. If it was a safety related part, a visible exterior panel, or a high-end vehicle, I might have a different opinion.

From my understanding CAPA is like UL is for electronics... the company pays A LOT for the testing and certification. It's not an insignificant amount of money for the company and that cost is passed along to the consumer. While as a consumer if the product is UL listed, CAPA certified, etc. you can purchase the product under the assumption it's at least safe and of reasonable quality, that doesn't mean all certified products are perfect or that all uncertified products are trash. In this case, it's not a safety item. As long as everything bolts up does anything else about the part really matter?
 
When someone comes in and a part like a lamp assy is obsolete, I tell the customer when looking in the aftermarket to look for CAPA certified when possible. In theory it should be built to "OE standards" which is a catch-all anyway.

Unrelated it is absolutely insane how many parts like lamps that Ford has obsolete now. And some of the newer ones are insanely priced. Had a customer crack a taillamp on their 2025 F-150 Lightning and it was $2480.30 for the part alone.
 
When someone comes in and a part like a lamp assy is obsolete, I tell the customer when looking in the aftermarket to look for CAPA certified when possible. In theory it should be built to "OE standards" which is a catch-all anyway.

Unrelated it is absolutely insane how many parts like lamps that Ford has obsolete now. And some of the newer ones are insanely priced. Had a customer crack a taillamp on their 2025 F-150 Lightning and it was $2480.30 for the part alone.

One of my favorite phrases in the automotive parts world is "OE replacement". Of course you're replacing the OE part, otherwise you wouldn't be buying the replacement part in the first place, right? So literally any aftermarket part can have OE replacement slapped on the label and it means NOTHING. But the average consumer laps that phrase up.
 
From my understanding CAPA is like UL is for electronics... the company pays A LOT for the testing and certification. It's not an insignificant amount of money for the company and that cost is passed along to the consumer. While as a consumer if the product is UL listed, CAPA certified, etc. you can purchase the product under the assumption it's at least safe and of reasonable quality, that doesn't mean all certified products are perfect or that all uncertified products are trash. In this case, it's not a safety item. As long as everything bolts up does anything else about the part really matter?
Hit or miss. I've literally seen Keystone drivers slap CAPA stickers on non-CAPA parts. They probably all come from the same factories. Is one better? none of them are great lol

I've inspected 1000's of vehicles after repair and heard hundreds of complaints from body-men as an insurance adjuster. Depending on how bad the part was and how much intervention was needed byt the tech, it can look 95% or completely off. That being said, for a DIY Radiator support, I'd buy the cheaper one and prepare to make modifications so everything fits right.

CAPA parts are just a way the insurance industry can say the part has been blessed to a high standard and is essentially a warranty from some Chinese manufacturer. They claim the material, fit, and galvanization etc is matched but when you hold a CAPA vs OEM, you can see the CAPA parts sheet metal is thinner, the whole part weighs less, and the techs need more adjustment time to use the part, shimming and reaming flanges etc.

Insurance companies can say "we use certified parts" i.e. CAPA when in fact the parts usually come from the same factory.

The only difference, is the CAPA one wasn't damaged or was QC'd whereas the non-CAPA just comes off the factory line and right into a box, no sticker, same part.

I suspect CAPA is a way to charge the insurance company more despite the CAPA board of directors being mostly former or current insurance execs. I knew a former board member at CAPA. His job was to enforce aftermarket part usage at my insurance company! :LOL:

Insurance Representation on the CAPA Board

Out of the 18 current board members, 10 represent major insurance companies. This means that more than 55% of the board consists of individuals from the insurance sector.

The board members from the insurance industry include:

  • GEICO: Troy Penry (Vice Chair)
  • Allstate: Michael Bundra
  • State Farm: Teresa Candiloro (formerly Brianne Jones)
  • Progressive: John Retton
  • Farmers Insurance: Joseph Flowers
  • Nationwide: Jim Gadberry
  • Liberty Mutual: Tom Latronico
  • Travelers: Jeff Procaccini
  • USAA: Patrick Burnett
  • Allstate (Additional): Sandee Lindorfer

Other Board Interests

The remaining seats are distributed among other sectors of the automotive aftermarket to create what CAPA calls a "cross-section" of the industry:

  • Collision Repairers: 4 members (representing companies like Caliber Collision, Classic Collision, and Crash Champions)
  • Distributors: 2 members (from LKQ Corporation and Parts Authority)
  • Quality/Safety Advocates: 2 members (from Intertek and Advocates for Highway and Auto Safety)
 
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I've inspected 1000's of vehicles after repair and heard hundreds of complaints from body-men as an insurance adjuster. Depending on how bad the part was and how much intervention was needed byt the tech, it can look 95% or completely off. That being said, for a DIY Radiator support, I'd buy the cheaper one and prepare to make modifications so everything fits right.

CAPA parts are just a way the insurance industry can say the part has been blessed to a high standard and is essentially a warranty from some Chinese manufacturer. They claim the material, fit, and galvanization etc is matched but when you hold a CAPA vs OEM, you can see the CAPA parts sheet metal is thinner, the whole part weighs less, and the techs need more adjustment time to use the part, shimming and reaming flanges etc.

Insurance companies can say "we use certified parts" i.e. CAPA when in fact the parts usually come from the same factory.

The only difference, is the CAPA one wasn't damaged or was QC'd whereas the non-CAPA just comes off the factory line and right into a box, no sticker, same part.

I suspect CAPA is a way to charge the insurance company more despite the CAPA board of directors being mostly former or current insurance execs. I knew one a former board member at CAPA. His job was to enforce aftermarket part usage at my insurance company! :LOL:

Insurance Representation on the CAPA Board

Out of the 18 current board members, 10 represent major insurance companies. This means that more than 55% of the board consists of individuals from the insurance sector.

The board members from the insurance industry include:

  • GEICO: Troy Penry (Vice Chair)
  • Allstate: Michael Bundra
  • State Farm: Teresa Candiloro (formerly Brianne Jones)
  • Progressive: John Retton
  • Farmers Insurance: Joseph Flowers
  • Nationwide: Jim Gadberry
  • Liberty Mutual: Tom Latronico
  • Travelers: Jeff Procaccini
  • USAA: Patrick Burnett
  • Allstate (Additional): Sandee Lindorfer

Other Board Interests

The remaining seats are distributed among other sectors of the automotive aftermarket to create what CAPA calls a "cross-section" of the industry:

  • Collision Repairers: 4 members (representing companies like Caliber Collision, Classic Collision, and Crash Champions)
  • Distributors: 2 members (from LKQ Corporation and Parts Authority)
  • Quality/Safety Advocates: 2 members (from Intertek and Advocates for Highway and Auto Safety)
I know State Farm used to require OEM sheet metal only. Not sure if that is a thing anymore?
 
I know State Farm used to require OEM sheet metal only. Not sure if that is a thing anymore?
It depends by company and even some states. I think Indiana is supposed to be all OEM for vehicles 5 years or newer. Some companies like Travelers have endorsements for all OEM IIRC. I think SF actually allows more CAPA vs OEM, they must be feeling the impact of the competition from Geico and Progressive.
 
I got some el cheapo headlights off ebay (for an 09 camry) that weren't CAPA and they could not be aimed right. They went from too low to way too low. Got mad and got cheapo CAPAs from Rockauto that worked fine, and the price spread wasn't much.

Incidentally, there are lots of Camrys of that generation with dim lights out on the road, the reflectors tarnish as well as lenses yellowing.
 
I've inspected 1000's of vehicles after repair and heard hundreds of complaints from body-men as an insurance adjuster. Depending on how bad the part was and how much intervention was needed byt the tech, it can look 95% or completely off. That being said, for a DIY Radiator support, I'd buy the cheaper one and prepare to make modifications so everything fits right.

CAPA parts are just a way the insurance industry can say the part has been blessed to a high standard and is essentially a warranty from some Chinese manufacturer. They claim the material, fit, and galvanization etc is matched but when you hold a CAPA vs OEM, you can see the CAPA parts sheet metal is thinner, the whole part weighs less, and the techs need more adjustment time to use the part, shimming and reaming flanges etc.

Insurance companies can say "we use certified parts" i.e. CAPA when in fact the parts usually come from the same factory.

The only difference, is the CAPA one wasn't damaged or was QC'd whereas the non-CAPA just comes off the factory line and right into a box, no sticker, same part.

I suspect CAPA is a way to charge the insurance company more despite the CAPA board of directors being mostly former or current insurance execs. I knew a former board member at CAPA. His job was to enforce aftermarket part usage at my insurance company! :LOL:

Insurance Representation on the CAPA Board

Out of the 18 current board members, 10 represent major insurance companies. This means that more than 55% of the board consists of individuals from the insurance sector.

The board members from the insurance industry include:

  • GEICO: Troy Penry (Vice Chair)
  • Allstate: Michael Bundra
  • State Farm: Teresa Candiloro (formerly Brianne Jones)
  • Progressive: John Retton
  • Farmers Insurance: Joseph Flowers
  • Nationwide: Jim Gadberry
  • Liberty Mutual: Tom Latronico
  • Travelers: Jeff Procaccini
  • USAA: Patrick Burnett
  • Allstate (Additional): Sandee Lindorfer

Other Board Interests

The remaining seats are distributed among other sectors of the automotive aftermarket to create what CAPA calls a "cross-section" of the industry:

  • Collision Repairers: 4 members (representing companies like Caliber Collision, Classic Collision, and Crash Champions)
  • Distributors: 2 members (from LKQ Corporation and Parts Authority)
  • Quality/Safety Advocates: 2 members (from Intertek and Advocates for Highway and Auto Safety)
outstandingly informative, never knew about any of these before
 
I've inspected 1000's of vehicles after repair and heard hundreds of complaints from body-men as an insurance adjuster. Depending on how bad the part was and how much intervention was needed byt the tech, it can look 95% or completely off. That being said, for a DIY Radiator support, I'd buy the cheaper one and prepare to make modifications so everything fits right.

CAPA parts are just a way the insurance industry can say the part has been blessed to a high standard and is essentially a warranty from some Chinese manufacturer. They claim the material, fit, and galvanization etc is matched but when you hold a CAPA vs OEM, you can see the CAPA parts sheet metal is thinner, the whole part weighs less, and the techs need more adjustment time to use the part, shimming and reaming flanges etc.

Insurance companies can say "we use certified parts" i.e. CAPA when in fact the parts usually come from the same factory.

The only difference, is the CAPA one wasn't damaged or was QC'd whereas the non-CAPA just comes off the factory line and right into a box, no sticker, same part.

I suspect CAPA is a way to charge the insurance company more despite the CAPA board of directors being mostly former or current insurance execs. I knew a former board member at CAPA. His job was to enforce aftermarket part usage at my insurance company! :LOL:

Insurance Representation on the CAPA Board

Out of the 18 current board members, 10 represent major insurance companies. This means that more than 55% of the board consists of individuals from the insurance sector.

The board members from the insurance industry include:

  • GEICO: Troy Penry (Vice Chair)
  • Allstate: Michael Bundra
  • State Farm: Teresa Candiloro (formerly Brianne Jones)
  • Progressive: John Retton
  • Farmers Insurance: Joseph Flowers
  • Nationwide: Jim Gadberry
  • Liberty Mutual: Tom Latronico
  • Travelers: Jeff Procaccini
  • USAA: Patrick Burnett
  • Allstate (Additional): Sandee Lindorfer

Other Board Interests

The remaining seats are distributed among other sectors of the automotive aftermarket to create what CAPA calls a "cross-section" of the industry:

  • Collision Repairers: 4 members (representing companies like Caliber Collision, Classic Collision, and Crash Champions)
  • Distributors: 2 members (from LKQ Corporation and Parts Authority)
  • Quality/Safety Advocates: 2 members (from Intertek and Advocates for Highway and Auto Safety)
This. I used to work in autobody for years and it's mainly to make the insurance companies happy. They may or may not fit better than the cheaper part, but warranty is easier. However, we had enough fitment problems with CAPA parts that we just always ended up calling them CRAPA.
 
Would have been an interesting study to order both, inspect for differences, etc. Certainly the high shipping cost from RA and you having better things to do negate that.
 
Would have been an interesting study to order both, inspect for differences, etc. Certainly the high shipping cost from RA and you having better things to do negate that.
If there is any difference it tends be the bottom of the barrel stuff tends to have a coating over the part that is more of like a powder. They call it an e-coat, but it's anything but. If you touch it then it immediately falls off and stains your hands. When I was in the shop, the first thing I did was take thinner on a piece of red scotch brite and get all that crap off, then spray with proper 2K direct-to-metal primer. Let it cure, then scuff, then regular primer, then seal/spray/clear. I never got screwed on those kinds of comebacks, but others did literally years later where it started flaking off from that crap.

For bumpers and plastic parts, you'll notice that you'll have to trim down the seams with a razor blade on the curves because they didn't clean it up from the mold.

CAPA also has these problems, but it's usually a lot less. Part fitment is almost always an issue unless you go with true OEM.
 
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