Internet/router help

[srfdude]

My internet has been randomly dropping out the last few days. Anywhere from 10 minutes to an hour or more, then suddenly reappears. Both wi-fi and ethernet. My provider says he has no reports of outages. How can I tell if the router is the problem, other than buying and setting up a new one???

 

[dogememe]

Yeah, you’ll have to do the trace route when it’s not working and see what it says. Good luck, I know intermittent issues are frustrating.

 

[srfdude]

At this point its 50/50.

if you want to directly plug your computer into the modem make sure you power cycle the modem. then plug in the computer.

ISP always say its not their problem even when it is.

How old is your modem? is it ISP supplied?

The modem is proprietary for Frontier. The system is fiber optic, so my old style modem isn't a choice.

 

[srfdude]

The modem is proprietary for Frontier. The system is fiber optic, so my old style modem isn't a choice.

So, it appears that I had a problem I should have guessed quicker. A few months ago I purchased NordVPN, and have been using it with no problems.
But it suddenly developed a mind of its own, and was totally blocking the my server from the internet. Nord apparently doesn't offer phone service, and my on-line inquiries weren't useful. I tried uninstalling and re-installing, no joy.
I've uninstalled it, all is well. But the years subscription cost, well I'll be eating that.
I don't recommend Nord, no not at all.