For about the last 6 months, I have had trouble connecting to the internet. After Bright House replaced their modem several years ago, I had good service until there was a lighting strike about a half mile away, and a power outage last summer.
They have furnished a Motorola SB4100 cable modem, and I have a couple of Belkin routers, a fairly new wireless one and an older hardwired one. We have several computers and a Cisco telephone adapter.
Yesterday I was having signal problems, the activity lights on the modem were off. At least when they came back on, things connected. Quite often when I have problems, the lights will be on on the modem, but nothing is connecting to the net. How do I identify where the problem is? The last time I managed to get somebody out here, he connected his laptop to the modem, connected and told me the problem was with my equipment, and left. That was exactly what they did in the past when replacing the moden finally worked.
I actually have 4 different computers and 2 routers plus the phone adapter. It seems unlikely to me that all 7 would turn flaky at the same time.
When I have problems, I mess around trying the other router and connecting things directly to the modem, and rebooting, rebooting, rebooting.... Sometimes it is a couple of days of on and off effort before I get everything going.
They have furnished a Motorola SB4100 cable modem, and I have a couple of Belkin routers, a fairly new wireless one and an older hardwired one. We have several computers and a Cisco telephone adapter.
Yesterday I was having signal problems, the activity lights on the modem were off. At least when they came back on, things connected. Quite often when I have problems, the lights will be on on the modem, but nothing is connecting to the net. How do I identify where the problem is? The last time I managed to get somebody out here, he connected his laptop to the modem, connected and told me the problem was with my equipment, and left. That was exactly what they did in the past when replacing the moden finally worked.
I actually have 4 different computers and 2 routers plus the phone adapter. It seems unlikely to me that all 7 would turn flaky at the same time.
When I have problems, I mess around trying the other router and connecting things directly to the modem, and rebooting, rebooting, rebooting.... Sometimes it is a couple of days of on and off effort before I get everything going.
