Internet Bank Scams - Careful out there - Be warned

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Ok, just be diligent. If you bank online I am guessing there is a certain percentage of people who start typing their online bank into a browser search engine and click the link from there in order to log into their account.
Major scam taking place. I was just alerted by my bank, name unimportant as it can be any online bank.

When those links to your bank come up in the search engine, remember the first few links are PAID advertisements. So what is taking place is those advertisements are pretending to be a bank, people click on it to sign in. Once they do, they just signed into a fake bank website that you thought was real and they captured your log in information.

Here is the email I received tonight. I was always aware but now even more so. I know to many it will seem obvious but all it takes is a "momentary lapse of reason" and then you have big problems.
You really should follow the directions in the email. Not use internet search engines on a daily basis to log into accounts but bookmark the real bank website so you dont have to use a search engine. I replaced the name of my bank with the words (your bank)

"Recently, we’ve noticed a significant increase in bank scams. These aren’t just random attacks; they’re sophisticated attempts to trick you by pretending to be us. Scammers create fake websites that look like (your bank).com but are designed to steal your credentials – and your money.

Here’s how the scam works. When you search the Internet, the top few results are “sponsored” links, paid advertisements directing you to various websites. Scammers are purchasing sponsored links to misdirect (your bank) Bank customers to fake versions of our website. If you log in to one of those fake sites, the scammers capture your credentials and take control of your bank accounts."


"To protect your money, please do the following:

  • Bookmark the website. Save the website (your bank).com in your Favorites or Bookmarks so that you don’t need to use Internet search to find it.
  • Look closely at your address bar. Scam sites use minor misspellings or extra characters in their names. Verify that you’re on (your bank).com and look for the padlock icon and "https" in the address bar which indicate a secure connection.
  • Verify your contact information. Log into online banking from (your bank).com or the (your bank) Bank mobile app. From the Settings menu, choose My Profile – Contact Information. Check the phone number and email address listed for notifications and verify that they belong to you. When scammers take over bank accounts, they may change the phone number so you don’t receive security alerts or verification texts from us.
  • Fix any errors. If your contact information is incorrect, change it immediately. Change your account password. Check your transaction history for any suspicious activity and call us at -------------- if you see anything unusual.
  • Be suspicious of links. Never click links in unsolicited texts or emails. Always verify the sender of an email by tapping or hovering over the sender’s name and checking the domain name
    ...."
 
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Just had a recording on my cell phone from some company telling me to call them immediately so they can get me out of all the IRS trouble I am in. Duh. I am in no trouble with anyone. They are fishing and hope that they can scare folks to call them in a panic and make the mistake of giving out private info. I have even heard of some elderly getting messages "if you do not contact us now to take care of bla bla bla, your local police will be there in 24 hrs to take you into custody!" WoW.
 
One of the biggest things. Never, ever, ever, give a 2 Factor Authentication (2FA) code to anyone over the phone. These codes might come to you via text message, email, or an Authenticator type app. I repeat, never give them to anyone over the phone. Even if you think you called your bank. No bank should ever ask you for it.

Also, watch out for any phone calls, text messages, or emails that are giving you a sense of urgency to act. Remember, every bank account that you have has fraud protections guaranteed by law or insurance. As long as any detected fraud is reported to the bank within 30 days, you can be made whole or very nearly whole. If anyone seems like they are trying to scare you, disengage, remember that you and your money are safe, and call the number on bank statements, back of your cards, or at a local branch.
 
One of the biggest things. Never, ever, ever, give a 2 Factor Authentication (2FA) code to anyone over the phone. These codes might come to you via text message, email, or an Authenticator type app. I repeat, never give them to anyone over the phone. Even if you think you called your bank. No bank should ever ask you for it.

Also, watch out for any phone calls, text messages, or emails that are giving you a sense of urgency to act. Remember, every bank account that you have has fraud protections guaranteed by law or insurance. As long as any detected fraud is reported to the bank within 30 days, you can be made whole or very nearly whole. If anyone seems like they are trying to scare you, disengage, remember that you and your money are safe, and call the number on bank statements, back of your cards, or at a local branch.
Agree, it's really a simple concept. Dont answer emails and dont answer texts, if your bank calls you on the phone hang up, then look up your bank phone number independently and call them up = No Fraud concerns if you follow that simple advice.

Next tricky one is, when you log into your online account, make sure its a real website because Im not so sure you will get your money back if you "log into" a fake website, and they steal your credentials, they can then change the cell phone number then log into your account with your credentials and 2FA and transfer your money out. As the post says, do NOT go to your banking website using a search engine ad.

Last but not least, Americans many of us (80% or more), are lazy and do not even lock their credit. Most simple basic thing to do and it's free.
 
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A friend here fell victim to a telephone scam: they called him pretending to be his bank and then called a SECOND time again saying they were from his bank and the told him the FIRST call was a scam.

He gave them all his credentials and his account was cleaned out.

I thought it was fairly genius -- who would expect a scammer to (claim to be) alerting you to a scam?

Obviously the lesson is hang up and call your bank directly or use a secure connection/app
 
My credit union contracts practically everything outside. I know a few times they've tried to contact me about charges made on my card but I never answer the phone and always call the number that's printed on the back. The last time they thought was fraudulent was a recurring charge for a service I signed up for the previous year and was configured for auto renewal. They are hard to speak with and understand over the phone. They mentioned the company but I didn't recognize the name, probably the biggest gripes I have are the ones who configure it to automatically renew. I had it entered into my budget but they tried charging it 2 weeks in advance so it wasn't even on my mind. After it was renewed I went back in and disabled it and searching online I found posts from many others that also had the same issues.

Supposedly they want continue your service seamlessly while your plan renews. I have another card that isn't as picky that I need to start using more for those type of transactions just so I won't have to deal with the hassle. Sometimes I feel they like controlling how and when you spend your money.
 
Ok, just be diligent. If you bank online I am guessing there is a certain percentage of people who start typing their online bank into a browser search engine and click the link from there in order to log into their account.
Major scam taking place. I was just alerted by my bank, name unimportant as it can be any online bank.

When those links to your bank come up in the search engine, remember the first few links are PAID advertisements. So what is taking place is those advertisements are pretending to be a bank, people click on it to sign in. Once they do, they just signed into a fake bank website that you thought was real and they captured your log in information.

Here is the email I received tonight. I was always aware but now even more so. I know to many it will seem obvious but all it takes is a "momentary lapse of reason" and then you have big problems.
You really should follow the directions in the email. Not use internet search engines on a daily basis to log into accounts but bookmark the real bank website so you dont have to use a search engine. I replaced the name of my bank with the words (your bank)

"Recently, we’ve noticed a significant increase in bank scams. These aren’t just random attacks; they’re sophisticated attempts to trick you by pretending to be us. Scammers create fake websites that look like (your bank).com but are designed to steal your credentials – and your money.

Here’s how the scam works. When you search the Internet, the top few results are “sponsored” links, paid advertisements directing you to various websites. Scammers are purchasing sponsored links to misdirect (your bank) Bank customers to fake versions of our website. If you log in to one of those fake sites, the scammers capture your credentials and take control of your bank accounts."


"To protect your money, please do the following:

  • Bookmark the website. Save the website (your bank).com in your Favorites or Bookmarks so that you don’t need to use Internet search to find it.
  • Look closely at your address bar. Scam sites use minor misspellings or extra characters in their names. Verify that you’re on (your bank).com and look for the padlock icon and "https" in the address bar which indicate a secure connection.
  • Verify your contact information. Log into online banking from (your bank).com or the (your bank) Bank mobile app. From the Settings menu, choose My Profile – Contact Information. Check the phone number and email address listed for notifications and verify that they belong to you. When scammers take over bank accounts, they may change the phone number so you don’t receive security alerts or verification texts from us.
  • Fix any errors. If your contact information is incorrect, change it immediately. Change your account password. Check your transaction history for any suspicious activity and call us at -------------- if you see anything unusual.
  • Be suspicious of links. Never click links in unsolicited texts or emails. Always verify the sender of an email by tapping or hovering over the sender’s name and checking the domain name
    ...."
Apparently Nigeria is a big hotbed of scam call centers now with Chinese gangs running things.
 
Apparently Nigeria is a big hotbed of scam call centers now with Chinese gangs running things.
I’m shocked 🫢 - don’t miss the place either …
But with China doing oil for infrastructure (nobody needed) they are imbedded all over that continent …
 
My dad fell into trap of googling Facebook support and finding a number to stop something . Spam messages maybe.

He ended up running the screenshare on a Mac sharing his Apple ID and letting scammer run his computer . He had no personal data on Mac yet and mom shut it down fast. I felt bad he felt stupid and is not.

I never realized how Mac has this door in and how easy to use.
 
Related to banking. There are times when I called a bank or financial institution, they want to validate me so they push a code to me and ask me to provide it. In this case, this is not 2FA. This would be okay to provide to the phone rep.
 
I think I dodged a bullet today.

Came from lunch and there was a text from (806)474-4955 asking if I recognized a transaction from WalMart in Los Angeles.

I replied "no" (typed in, not via a link) and immediately my phone rang from that number. My spidey-senses finally woke up and told me that something wasn't right so I checked e-mail and nothing there, and logged into my credit card account and all was as it should be. I took a screen shot of the messaged and forwarded to the credit card issuer's spam e-mail box.

The caller didn't leave a message so that also tells me scam. I'm half-tempted to reply "no" again and see if they call right back, but I don't have the time.

Stay alert.
 
The bank's app and if they're worth doing business with it'll require 2FA. Have used Wells Fargo app for years without any issues. This isn't difficult.
 
I do not bank with any entity that I cannot walk into and see a person face to face. All online banking is risky.
Please explain. I assume you use credit cards which is a form of online banking?

Online banking uses multi-factor authentication, fraud monitoring, and high-level encryption to secure funds. They are backed by FDIC insurance. Brick and mortar and online banks have similar risks to data breach.
 
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