I have an EZ Pass transponder that does not work. When I go through the toll booth and the message states no tag proceed. It then takes a picture and eventually I get a bill without a penalty. I called to tell them my issue and to swap out the transponder but was told I would have to pay I believe $10 to replace it . I told operator this doesnt make sense as I am trying to make their life easier. Needless to say I still have the defective transponder. I dont know how this could make sense on any level
EZ Pass issue that EZ pass wont correct
- Thread starter raaizin
- Start date
I have found nothing easy about the EZ pass when it comes to billing. Only good thing is going straight through when there is a back up in the cash lane
I am amazed that your state still issues transponders. Many states have gone to vision systems that read the license plate. I was just in Florida and this was the case there. The rental car clerk told me that Florida still can support transponders but that license plate reading is what they are using going forward. Not sure how true that is, but that is what the rental clerk told me.
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The toll booths aren't manned anymore here.
More than likely, the battery in the transponder has been depleted. If you actually go to an EZ Pass service center, they can test it and replace it at no charge if the battery is bad. I had one replaced last year for free after they confirmed that it was not functional. I suspect the person who you spoke with over the phone just did not want to bother with the replacement process.
Nukeman7 is correct. The transponder has about a 10 year battery life. Drive to an EZ Pass service center and replace it. Worked easily for me in VA.
I would just keep driving through and letting it take pictures.
I have always thought it was stupid they charge for these things, especially the new little RFID stickers that cost them pennies.
Here in Texas the TxTag system uses a very small sticker, and they give it to you for free.
I don't even bother with that anymore, the last 4 vehicles I purchased, I just added the license plate of the vehicle to the system online and get charged by photo.
I have always thought it was stupid they charge for these things, especially the new little RFID stickers that cost them pennies.
Here in Texas the TxTag system uses a very small sticker, and they give it to you for free.
I don't even bother with that anymore, the last 4 vehicles I purchased, I just added the license plate of the vehicle to the system online and get charged by photo.
Zee09
$200 Site Donor 2023
This whole year I just go from MD. to Florida and back three times as I don't have a EP. And all cash toll booths are closed and I just run through because there is no way to pay and I never got a bill sent to me.
Weird.
Weird.
They'll figure out who you are, once your license plate racks up enough fees. They're not going to bother, just to recover a few dollars.
I go over a toll bridge, in another state, twice a year (vacation). They only contact me for money, once I go over it for the fourth time.
Yeah, the one on I-95 on the Susquehanna bridge in Northeast Maryland has recently disappeared. I mean the actual tool booths have disappeared, you still pay the toll.
Maybe because in northern states snow would possibly fully or partially cover a plate where a transponder wouldn’t have an issue?
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I've had EZ pass transponders in my cars for at least 25yrs. It's been some time, but I'm probably on my 3rd or 4th version of the transponders. For me they just sent out new ones w/ a postage paid envelope to mail them back the old one.
I have had issues over the phone with them in the past. I try to do everything online that I can. Never visited one of their service centers. I wasn't sure they still existed.
I have had issues over the phone with them in the past. I try to do everything online that I can. Never visited one of their service centers. I wasn't sure they still existed.
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