in a moment of weakness I bought rotors from AZ. now, just shy of two years, the brakes pulsate. will AZ replace them under warranty w/o hassle? or shall I just pony up the coin for ultra premiums from napa
does AZ replace warped rotors without hassle
- Thread starter tomcat27
- Start date
- Status
Warped rotors are a sign of the rotors being overheated during a emergency stop. You need to get them turned/resurfaced to take the warp out, and then you need new pads for the new surfaced.
Don't feel bad. I've been putting off getting new rotors. I've had mine for freaking forever and they are getting ground down near the limit. It is about time I bite the bullet and just get new rotors and pads.
The last time I had mine resurfaced and put new pads on was about a year ago. And IIRC my rotors are from Napa.
However, age, the number of emergency stops you make, and how ground down they are, determine how fast they warp.
It happens... and yeah, it kind of makes me angry too. Especially the people who can't drive and make me break my brakes.
Don't feel bad. I've been putting off getting new rotors. I've had mine for freaking forever and they are getting ground down near the limit. It is about time I bite the bullet and just get new rotors and pads.
The last time I had mine resurfaced and put new pads on was about a year ago. And IIRC my rotors are from Napa.
However, age, the number of emergency stops you make, and how ground down they are, determine how fast they warp.
It happens... and yeah, it kind of makes me angry too. Especially the people who can't drive and make me break my brakes.
Originally Posted By: tomcat27
in a moment of weakness I bought rotors from AZ. now, just shy of two years, the brakes pulsate. will AZ replace them under warranty w/o hassle? or shall I just pony up the coin for ultra premiums from napa
They did for my friend's F150.
in a moment of weakness I bought rotors from AZ. now, just shy of two years, the brakes pulsate. will AZ replace them under warranty w/o hassle? or shall I just pony up the coin for ultra premiums from napa
They did for my friend's F150.
az usually has a lifetime warrantee i use them often and have no problems
Rotor warranty is 2yr I believe.
Advance has a special right now, but it is only for commercial customers, 2 rotors and a pair of Wearever Golds for $79.
I don't have a local AZ, but I imagine it varies from store to store, warped rotors are normally the drivers fault, but you could argue that it is a defect.
I don't have a local AZ, but I imagine it varies from store to store, warped rotors are normally the drivers fault, but you could argue that it is a defect.
Last edited:
They have a lot of single-car customers who can't take parts off then drive to the store for claims. Number of rotor claims is pretty low so it's a novelty.
I have returned rotors to a non-AZ discount parts store under warranty without hassle. If they give you grief, demand that they break out their mic/ dial indicator and show you they aren't warped.
I have returned rotors to a non-AZ discount parts store under warranty without hassle. If they give you grief, demand that they break out their mic/ dial indicator and show you they aren't warped.
Originally Posted By: tomcat27
in a moment of weakness I bought rotors from AZ. now, just shy of two years, the brakes pulsate. will AZ replace them under warranty w/o hassle? or shall I just pony up the coin for ultra premiums from napa
They did for me and my buddy. I bought cheap rotors from them planning on getting rid of the vehicle in a year or so. As it turns out the rotors with over 150K on them were better than the new AZ rotors.
in a moment of weakness I bought rotors from AZ. now, just shy of two years, the brakes pulsate. will AZ replace them under warranty w/o hassle? or shall I just pony up the coin for ultra premiums from napa
They did for me and my buddy. I bought cheap rotors from them planning on getting rid of the vehicle in a year or so. As it turns out the rotors with over 150K on them were better than the new AZ rotors.
Originally Posted By: E365
I don't believe in "warped" rotors personally. It's just uneven pad deposits. I'd try a full brake bed-in procedure first before you get your hands dirty.
While pad deposits are possible, it could also be uneven rotor wear caused by runout.
I don't believe in "warped" rotors personally. It's just uneven pad deposits. I'd try a full brake bed-in procedure first before you get your hands dirty.
While pad deposits are possible, it could also be uneven rotor wear caused by runout.
Last edited:
Originally Posted By: SuperDave456
Warped rotors are a sign of the rotors being overheated during a emergency stop. You need to get them turned/resurfaced to take the warp out, and then you need new pads for the new surfaced.
Don't feel bad. I've been putting off getting new rotors. I've had mine for freaking forever and they are getting ground down near the limit. It is about time I bite the bullet and just get new rotors and pads.
The last time I had mine resurfaced and put new pads on was about a year ago. And IIRC my rotors are from Napa.
However, age, the number of emergency stops you make, and how ground down they are, determine how fast they warp.
It happens... and yeah, it kind of makes me angry too. Especially the people who can't drive and make me break my brakes.
+1 have them resurfaced and replace the pads and they will be good as new. My Equinox destroys brakes even if I am easy on them. I have replaced the rotors and pads a few times but found that having them resurfaced when I start to feel pulsating is cheaper and more effecient. Also, NAPA usually can do them for you if it isn't busy. Cheaply too
Warped rotors are a sign of the rotors being overheated during a emergency stop. You need to get them turned/resurfaced to take the warp out, and then you need new pads for the new surfaced.
Don't feel bad. I've been putting off getting new rotors. I've had mine for freaking forever and they are getting ground down near the limit. It is about time I bite the bullet and just get new rotors and pads.
The last time I had mine resurfaced and put new pads on was about a year ago. And IIRC my rotors are from Napa.
However, age, the number of emergency stops you make, and how ground down they are, determine how fast they warp.
It happens... and yeah, it kind of makes me angry too. Especially the people who can't drive and make me break my brakes.
+1 have them resurfaced and replace the pads and they will be good as new. My Equinox destroys brakes even if I am easy on them. I have replaced the rotors and pads a few times but found that having them resurfaced when I start to feel pulsating is cheaper and more effecient. Also, NAPA usually can do them for you if it isn't busy. Cheaply too
Coming up to 2 years, and now warp rotors - either see if they will honor replacement, or get them turned. I have always turned to true-up new rotors before installing.
I'm not sure I've ever warped a rotor.
I have had rotors get surface deposits or rust built up on the surface.
What I learned about vehicles not driven regularly in the salt belt: The brakes *will* rust. For my Jeep and the Taurus (when I was in college), I had to do a HARD stop at least weekly otherwise the rotors would get rust buildup and surface deposits and feel warped.
If you sit in traffic a lot, it's possible you have surface deposits.
"Break in" the brakes by doing a few 60-5 almost stops and see if it gets better.
I have had rotors get surface deposits or rust built up on the surface.
What I learned about vehicles not driven regularly in the salt belt: The brakes *will* rust. For my Jeep and the Taurus (when I was in college), I had to do a HARD stop at least weekly otherwise the rotors would get rust buildup and surface deposits and feel warped.
If you sit in traffic a lot, it's possible you have surface deposits.
"Break in" the brakes by doing a few 60-5 almost stops and see if it gets better.
I have never had any problems exchanging a part that was under warranty at AZ.
Before you try to get them exchanged, there are things that make the brakes pulse without being warped. Here's what I check on my brakes:
If the disc simply sits over the studs (doesn't include the bearing) there might be build up of rust/dirt between the disc and what it sits against. Remove the disc, wire brush the back side of it and the mating surface. I rub a little never-seize on each part before I put them back together.
Sometimes there may be a build up of rust/dirt between the back side of the wheel and the brake disc. Clean all that real good.
Vehicles that sit a lot can build up rust on the exposed area of the disc but not so much where the pad is. This causes a pulse.
Long hot stops followed by brake pressure for an extended time (like a long downhill followed by a stop at a long light) can put deposits on the disc, causing a pulsation. Heard about this, never experienced it.
I had discs on my Z28 that were cracking from heat incidents, but did not pulse. They started before I purchased it.
Good luck.
If the disc simply sits over the studs (doesn't include the bearing) there might be build up of rust/dirt between the disc and what it sits against. Remove the disc, wire brush the back side of it and the mating surface. I rub a little never-seize on each part before I put them back together.
Sometimes there may be a build up of rust/dirt between the back side of the wheel and the brake disc. Clean all that real good.
Vehicles that sit a lot can build up rust on the exposed area of the disc but not so much where the pad is. This causes a pulse.
Long hot stops followed by brake pressure for an extended time (like a long downhill followed by a stop at a long light) can put deposits on the disc, causing a pulsation. Heard about this, never experienced it.
I had discs on my Z28 that were cracking from heat incidents, but did not pulse. They started before I purchased it.
Good luck.
'Warped Rotors' is a incorrect term used to describe inconsistent pad material transfer. Your rotors are not warped. The brake pad has deposited it's material unevenly on to the rotor and that is why you feel pulsations while braking. This happens when overheating your brakes and with inexpensive/low grade pads-although it can happen to even the better pads. If the rotors have enough thickness have them turned enough to remove all the pad material.
Originally Posted By: Rocko1
'Warped Rotors' is a incorrect term used to describe inconsistent pad material transfer. Your rotors are not warped. The brake pad has deposited it's material unevenly on to the rotor and that is why you feel pulsations while braking. This happens when overheating your brakes and with inexpensive/low grade pads-although it can happen to even the better pads. If the rotors have enough thickness have them turned enough to remove all the pad material.
It's not guaranteed that it has to be pad material, but I agree it could be the issue.
Excessive runout in the rotors after installation can cause uneven rotor wear which will also cause a pedal pulsation after some miles build up.
'Warped Rotors' is a incorrect term used to describe inconsistent pad material transfer. Your rotors are not warped. The brake pad has deposited it's material unevenly on to the rotor and that is why you feel pulsations while braking. This happens when overheating your brakes and with inexpensive/low grade pads-although it can happen to even the better pads. If the rotors have enough thickness have them turned enough to remove all the pad material.
It's not guaranteed that it has to be pad material, but I agree it could be the issue.
Excessive runout in the rotors after installation can cause uneven rotor wear which will also cause a pedal pulsation after some miles build up.
Originally Posted By: stephen9666
Originally Posted By: Rocko1
'Warped Rotors' is a incorrect term used to describe inconsistent pad material transfer. Your rotors are not warped. The brake pad has deposited it's material unevenly on to the rotor and that is why you feel pulsations while braking. This happens when overheating your brakes and with inexpensive/low grade pads-although it can happen to even the better pads. If the rotors have enough thickness have them turned enough to remove all the pad material.
It's not guaranteed that it has to be pad material, but I agree it could be the issue.
Excessive runout in the rotors after installation can cause uneven rotor wear which will also cause a pedal pulsation after some miles build up.
Yes this does happen, but I would say out of ten 'warped rotor' cases 1 would be runout and 9 uneven pad material transfer. But again, you are correct, it's a possibility.
Need to make sure when you get the new/turned rotors are mounted the mounting service is very clean-free of any rust debris.
Originally Posted By: Rocko1
'Warped Rotors' is a incorrect term used to describe inconsistent pad material transfer. Your rotors are not warped. The brake pad has deposited it's material unevenly on to the rotor and that is why you feel pulsations while braking. This happens when overheating your brakes and with inexpensive/low grade pads-although it can happen to even the better pads. If the rotors have enough thickness have them turned enough to remove all the pad material.
It's not guaranteed that it has to be pad material, but I agree it could be the issue.
Excessive runout in the rotors after installation can cause uneven rotor wear which will also cause a pedal pulsation after some miles build up.
Yes this does happen, but I would say out of ten 'warped rotor' cases 1 would be runout and 9 uneven pad material transfer. But again, you are correct, it's a possibility.
Need to make sure when you get the new/turned rotors are mounted the mounting service is very clean-free of any rust debris.
I have a resurfacing machine at work. Whenever we get one out of the box like this (happens a lot) we just turn them. In fact when it comes time to do mine I'm just going to take them for a quick spin on the machine first, might even shave a little off.
See if you have a shop near by that can do this cheaply for you. Never know if even the replacement rotor will be the same as well?
See if you have a shop near by that can do this cheaply for you. Never know if even the replacement rotor will be the same as well?
Originally Posted By: tomcat27
in a moment of weakness I bought rotors from AZ. now, just shy of two years, the brakes pulsate. will AZ replace them under warranty w/o hassle? or shall I just pony up the coin for ultra premiums from napa
I'd go when its somewhat busy. They might not want to argue in front of "buying" customers.
in a moment of weakness I bought rotors from AZ. now, just shy of two years, the brakes pulsate. will AZ replace them under warranty w/o hassle? or shall I just pony up the coin for ultra premiums from napa
I'd go when its somewhat busy. They might not want to argue in front of "buying" customers.
- Status
Similar threads
