Originally Posted By: JHZR2
I agree that it borders on stealing, but poor service and not standing by a product starts to look much the same (I'm making the assumption that the battery did have a leak through no fault of the OP's).
This issue is why I draw the line at what I'll purchase at a Walmart and what I will not. If I buy an automotive battery at Walmart and it's defective, I'm going to run into a few problems. First, the staff won't care. Secondly, the staff won't have the physical equipment to test the battery or confirm any issues. Third, the staff won't have the "mental equipment" to do it either; the odds of them understanding the problem are slim to none.
I prefer to buy batteries at one of a few local independent battery shops. The cost isn't much more than Walmart and the staff/owners actually understand automotive electrical systems.
Generally speaking, what I buy at Walmart is limited. If it's something over which they have no control over quality assurance, I might buy it. If it's an item that's cheap enough or "useless" enough that I don't care if I lose the money I spent on it, I might buy it. If it's something over which they exert no control over warranty, repairs, or returns, that's another option.
If it's something I need to be able to rely on, or if it costs a bunch of money, or it's likely I'm going to have to rely on Walmart staff for support, I'll pass, thanks. An automotive battery fits in all three of these categories, unfortunately.
