disappointed with 2019 GM 5.3L truck; problems

Joined
Jul 11, 2012
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Location
Edson, Alberta
Company truck so thank God I'm not swinging the bills.
- 2019 Silverado k1500, auto, 5.3L, 220k km
- no towing, runs empty, not abused, serviced as per fleet requirements (not sure if that is sufficient).
- 4 months ago it got a reman tansfer case, NOT a catastrphic failure re/re $4000cdn
- looking at a reman trans 6L80 re/re $7200cdn

All this for a bread and butter chev 1/2 ton with the phords and didges trucking on with 100k km more without major repairs.
I couldn't afford these repairs myself.

Whats next- the AFM lifters????


VERY DISAPPOINTED.
 
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You're disappointed...we're in the dark.

What was the nature of the "NOT a catastrophic failure" TC failure? Sounds odd at the very least.
What are the transmission's woes?
A few more details, please.

Wildly careless maintenance? <wrong fluids/failure to refill.
Sabotage? <employee's family sells Fords and Dodges?
Youthful or malicious operators? <It happens.
 
200k miles on a work truck, seems reasonable to me. I know from experience that vehicles used in a fleet have a hard life.

I suspect trading them in every 150k miles before anything expensive breaks while they still have some value would be more cost effective overall.
 
You're disappointed...we're in the dark.

What was the nature of the "NOT a catastrophic failure" TC failure? Sounds odd at the very least.
What are the transmission's woes?
A few more details, please.

Wildly careless maintenance? <wrong fluids/failure to refill.
Sabotage? <employee's family sells Fords and Dodges?
Youthful or malicious operators? <It happens.
Transfer case starting getting noisey- condemned.
Transmission, no forward gears, reverse unknown, metal in pan.
This employee was actually a GM fan (home town Oshawa Ont) worked at GM for a stint, not so much anymore.
This driver is 55 yrs old, no spirited driving, territory includes some of the Rocky Mountains with spotty cell coverage- truck was NOT abused partly for the reason of breakdowns in remote regions.
 
I wonder if the TC was a fluke and just random failure--the 6L80 seems to be a somewhat problematic transmission and perhaps prone to this. Problematic or cursed with bad programming thus causing the problem, take your pick, both result in a bad trans.
 
TC has the auto feature (which I never use) I understand this TC has case wear issues. 4X4 is used ALOT in winter and gravel.

In my mind the repair $ are getting excesive and should be 50% of what they are.
 
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I have the same anxieties with my 2019 4.3 V6 with the 6L80. I have the Range AFM disabler installed as well as the WIT transmission fluid bypass valve. Transmission temps have dropped from 210 degrees to 170 degrees tops. I had a local shop change the fluid and filter at 75,000 miles. I toggle the transmission into 4th gear in city driving in an attempt to lessen the heat from the torque converter constantly engaging and disengaging. Irritating to say the least and I agree, my next truck will NOT be a GM.
 
I have the same anxieties with my 2019 4.3 V6 with the 6L80. I have the Range AFM disabler installed as well as the WIT transmission fluid bypass valve. Transmission temps have dropped from 210 degrees to 170 degrees tops. I had a local shop change the fluid and filter at 75,000 miles. I toggle the transmission into 4th gear in city driving in an attempt to lessen the heat from the torque converter constantly engaging and disengaging. Irritating to say the least and I agree, my next truck will NOT be a GM.
Hilarious that you are purchasing afermarket add on's to make the vehicle 'more reliable'. Says alot about oem.
 
Hilarious that you are purchasing afermarket add on's to make the vehicle 'more reliable'. Says alot about oem.
OEMs have a lot to consider when designing, building, and selling vehicles. Reliability is a big one, but they need to keep costs under control as while designing components to last (ideally) through the warranty period. Years ago I was talking with a Ford SVT engineer who said that they could absolutely make vehicles where there were no failures, but they would weight significantly more and be cost prohibitive for the majority of the public.

Aftermarket just picks out the weak points and improves on them.
 
#1. 200k with no failures is pretty good. Especially with the AFM system know to suck.
#2.
serviced as per fleet requirements (not sure if that is sufficient).
probably not, per your usage in 4wd as you stated. What were the intervals serviced 100k? In your usage, I would do 30k like it used to be, espeically using 4wd a lot.

#3. You overpaid for the tcase, there are many other vendors such as Kodiak Truck, who could do a tcase much cheaper.

I suspect trading them in every 150k miles before anything expensive breaks while they still have some value would be more cost effective overall.
Thats what most companies do, really based on the 5 year rule from the IRS, not mileage really.
 
#1. 200k with no failures is pretty good. Especially with the AFM system know to suck.
#2.

probably not, per your usage in 4wd as you stated. What were the intervals serviced 100k? In your usage, I would do 30k like it used to be, espeically using 4wd a lot.

#3. You overpaid for the tcase, there are many other vendors such as Kodiak Truck, who could do a tcase much cheaper.


Thats what most companies do, really based on the 5 year rule from the IRS, not mileage really.

I'm not familiar with the 5 year rule, but the company I work for (major US auto parts chain with all locations corporate owned and not franchised) has a huge fleet of vehicles. Mostly Nissans, some Fords, and the occasional GM - I don't have the numbers but I'd say 80% Nissan, 15% Ford, 5% GM if I have to guess.

The store I work at now is ALL Nissans. 1 Nissan Kicks, 1 Nissan Versa, and 5 Frontiers - 3 current gen and 2 prior gen. These get lots of around town miles, and are very rarely driven long distances. Average MPG is horrible on all these vehicles, and we go through brakes like crazy. Not sure why they aren't buying more hybrids (although apparently some stores do have Maverick Hybrids, but I've never seen one) or even trying out EVs as fuel and maintenance on brakes on these are CRAZY. Around town driving is where hybrid/EVs make perect sense.

For the hub stores I know some of the Nissan NV200s had multiple CVT replacements but those vehicles get WAY more miles on them and that's mostly highway. Still, a transmission every 100K isn't really that great. The Transits and Transit Connects have seemed to fare way better from what I've heard, but I have never worked at a hub store so I can't tell you first hand.

Anyway, back to the topic on hand, I've worked at four different stores, and these vehicles are all JUNK within a few years. I think our highest mile vehicle at the current store is 130K miles. Initially you'd think, most of the drivers are older, they're often driven by the same person every day, it's an automotive company so they should be well maintained, right? WRONG. These vehicles have the hardest lives of any vehicle I've ever seen, and that's in a temperate climate where it never gets cold, they're never taken off road, they never tow anything, etc. But I move them across the parking lot every night and holy cow, they're all bad in their own way. I would not trust a single one of them to get me across the country, and I'm not saying they're unsafe - safety stuff is taken seriously. but just from a mechanical condition perspective, NOPE.

Off the top of my head, our Versa had the CVT replaced under warranty, one of our newer Frontiers burns oil and died in the middle of the road on one of our drivers... thankfully right in front of a shop we deliver to and the guys there helped push it into their lot at which point it was sent to the dealer who did several thousand dollars worth of work to it (I don't recall what), one of the older Frontiers has a ticking noise that multiple shops have been unable to diag so it is just left that way... it's out of warranty and runs fine so who cares. I could keep going - oh, don't get me started on how across all four of these stores like 1/4 of the prior gen Frontiers had bad airbag clocksprings that means the horn didn't work. To me, that is a safety issue, and they tried to fix it, but parts were not available. For a super common vehicle that didn't change for like 20 years! Nissans suck!

But my point is, a well taken care of personally owned vehicle or owned by a small business where the primary driver is the owner of the business, I would expect any vehicle to go 200K+ miles without major issues and just typical maintenance. But once you have random employees driving them, GOOD LUCK, even 150K feels like a miracle.
 
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I'm not familiar with the 5 year rule
5 year depreciation on equipment, common for businesses. After 5 years, equipment can cost you money, tax wise. Stupid thing really....but that is another subject
Still, a transmission every 100K isn't really that great
No it sucks in fact, I agree. "isnt all that great" is an understatement, it is terrible.
I would expect any vehicle to go 200K+ miles without major issues and just typical maintenance.
me too, especially a flagship model like the Silverado. In this case, I think the issue is maintenance as opposed to use. OP stated "maintenance as required" which to me means by the book, and he drove in 4wd a lot. A lot= alot more service than the book says, more like severe service interval++
 
#1. 200k with no failures is pretty good. Especially with the AFM system know to suck.
#2.

probably not, per your usage in 4wd as you stated. What were the intervals serviced 100k? In your usage, I would do 30k like it used to be, espeically using 4wd a lot.

#3. You overpaid for the tcase, there are many other vendors such as Kodiak Truck, who could do a tcase much cheaper.


Thats what most companies do, really based on the 5 year rule from the IRS, not mileage really.
A lot of the fleets we provide parts for just want OEM replacement since they are a known quantity.

Also we see some fleets overmaintain and only rarely have issues, while others push the limits and have lots of major issues.

But as @dogememe said, once a vehicle is in a fleet and gets passed around between drivers, all bets are off. We have a 2004 Mazda B2300 for a backup delivery vehicle as well as a we drive it to lunch type thing. Alwasy try to take care of it, but then we let the lot porters use it to move old tires to the pickup spot and this happens:

IMG_0512.webp
 
A lot of the fleets we provide parts for just want OEM replacement since they are a known quantity.

Also we see some fleets overmaintain and only rarely have issues, while others push the limits and have lots of major issues.

But as @dogememe said, once a vehicle is in a fleet and gets passed around between drivers, all bets are off. We have a 2004 Mazda B2300 for a backup delivery vehicle as well as a we drive it to lunch type thing. Alwasy try to take care of it, but then we let the lot porters use it to move old tires to the pickup spot and this happens:

View attachment 266995
Right, then the truck explodes and they say "that truck was junk".
 
All highway driving and mostly in cruise. I made sure the trans got it's fist service at 75k km, there was a second done at some point- we use ARI/Holman and eng oil is 12k km intervals, no rear diff service, etc. Years ago they auctioned off the vehicles sooner, as far as I'm converned- properly maintained they should reach 300k, but here GM has known issues.
 
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