I have two residences that have Directv installed. I carry my Genie box back and forth and have all my channels except local at one of them. This winter in Fl. I had to have a service call so I had to change my address. Did it over the phone, had a great service call with a new dish installed. So before I headed back north, I went online to change my address again. Wouldn't let me do it due to at&t changing it over to a new system. I called and they couldn't do it until Sunday night which was 5 days away. Now when you call them, you get a message that your wait time will be 1 min. Well 1 min.=45 mins. every time. I didn't get the NCAA tourney. So Sunday afternoon/evening arrives so I call again because I want to see the Natl. championship game on Mon. night. After another 45min. wait they tell me that they can't change the address until a tech comes out a week from now. I tell them everything is working fine, I just don't get local channels. Nope their new system can't do it. Tech is supposed to come Sunday am. Maybe I'll get to see the Masters final round.
I must have talked to at least 10 people and it was like Abbott and Costello Who's on First. No joke. Most of them have no clue what they are doing. Nor can they talk to you....they read off a computer screen to you. All but one had accents and were fairly understandable but they had their mics too close to their mouths.
I'm paying $147 a month for this so I look at Dish and it seems I can get my same channels for about $80 a month locked in for 2 yrs. I've had Dish before and they are not much better but at&t has really screwed up Directv more than it already was. These companies are just too [censored] big to even function.
I must have talked to at least 10 people and it was like Abbott and Costello Who's on First. No joke. Most of them have no clue what they are doing. Nor can they talk to you....they read off a computer screen to you. All but one had accents and were fairly understandable but they had their mics too close to their mouths.
I'm paying $147 a month for this so I look at Dish and it seems I can get my same channels for about $80 a month locked in for 2 yrs. I've had Dish before and they are not much better but at&t has really screwed up Directv more than it already was. These companies are just too [censored] big to even function.