Did Paypal change rules again?

[Pablo]

1)After a customer pays, Paypal jumps in the following day and puts the transaction on Paypal review hold. No further information. This is after I printed the shipping label and paid the USPS shipping (but did not ship the box!), I couldn't find out jack and the buyer was saying all is well on his end. A few days go by, no change - so I call Paypal. She was friendly and said they will now reverse the Payment and so sorry but they are suspicious of the buyer. I'm thinking OK, whatever.....not much I can do. Maybe I escaped a scammer.

Well I get off the hook and check the account - flappin' Paypal charged ME to reverse the payment and to add insult to injury it was not only too late to get the shipping fee back, the transaction essentially disappeared. Paypal, I really wish I had no use for them.

2) So yesterday a few eBay items sold, one of the Paypal payments is on a different kind of hold:

Quote:
We're holding the funds for 1 payment that you've received for items sold on eBay.

The total amount on hold in your account is: $XXX.73 USD

PayPal and eBay are working together to make payments for eBay items even safer. Because we want both buyers and sellers to feel confident about sending and receiving payments through PayPal, we may temporarily hold payments for items sold on eBay.

Make sure to ship the item right away, so you'll have access to the funds sooner. We'll release the hold in 21 days unless you receive a dispute, claim, chargeback, or reversal on the transaction subject to the hold. We may release the hold earlier if either of the following occurs:

* The buyer leaves you positive feedback on eBay.
* We confirm that the item was delivered.* We can confirm delivery if you ship the item with USPS, FedEx, or UPS and either use PayPal shipping labels or upload tracking information from the transaction details page. This applies to transactions within the United States.


This after many years with Paypal with one account and this account after one years and thousands of Paypal fees paid.

Is this some new level of security?

 

[cparksjr]

I use eBay and PayPal a ton, and never seen anything like that. Heck if they are holding the funds, I certainly would not ship the item. It sounds like something was filed against you and they are watching your account, nothing to do with anyone else. I would call them again.

 

[firemachine69]

There's a reason most sellers despise Paypal. They hold you, the seller, responsible for their incompetence.

 

[Pablo]

Nope nothing filed "against" me.

Paypal incompetence reigns supreme. I drilled a little deeper. The two incidents are not related. Here's the cause for the second hold:

Quote:
Why are my payments being held?
Payment holds for eBay items are an effort to increase marketplace safety. We hold payments when we suspect a transaction may be risky. Here are the most common instances in which an eBay item payment may be held:

* You have been an eBay member for less than 6 months, and you sell an item for more than $100
* You have an eBay feedback score of less than 100, and you sell an item for more than $100


This is a brand new eBay account.

 

[Papa Bear]

They aren't incompetent..... they're making money hand over fist.

Off of you !!

 

[Pablo]

Originally Posted By: Papa Bear
They aren't incompetent..... they're making money hand over fist.

Off of you !!


You got that right. eBay and Paypal together make credit cards seen like a warm afternoon picnic.

 

[moribundman]

I have never run into anything like that with PayPal.

 

[Pablo]

That's why I think these are new rules.

 

[moribundman]

Originally Posted By: Pablo
Nope nothing filed "against" me.

Paypal incompetence reigns supreme. I drilled a little deeper. The two incidents are not related. Here's the cause for the second hold:

Quote:
Why are my payments being held?
Payment holds for eBay items are an effort to increase marketplace safety. We hold payments when we suspect a transaction may be risky. Here are the most common instances in which an eBay item payment may be held:

* You have been an eBay member for less than 6 months, and you sell an item for more than $100
* You have an eBay feedback score of less than 100, and you sell an item for more than $100


This is a brand new eBay account.



Yeah, so you are not trustworthy for using a new eBay account. Just sell stuff for $100 per transaction!

 

[Pablo]

We are just trying eBay as an experiment..........I dunno if it's really worth it. The fees, the fees, they burn.....

 

[oilboy123]

I have used Ebay and Paypal with no problems over the years. I have not done anything for over a year.

Never any problems like that. I would not be happy with them hanging things up like you mention..........

There have been some revolts in the last year or so. Sellers on Ebay feeling like they are getting jerked around with fees and rule changes.

 

[Buffman]

I thought Amazon had similiar policy holding your funds when selling for up to 90 days or something. Probably want to hold funds too to draw interest off your own money for more profit for themselves.

 

[oilyriser]

float, float, float, float

$,$,$,$

 

[Pablo]

I was stewing on it last night - Paypal has made a LOT of dough on us the last year. So maybe this is our reward?

 

[Cutehumor]

last December, I sold my toshiba laptop on ebay for almost $300. Paypal held the money for almost a week because they said it was over $100 and it was for safety/security. I already shipped when I got the email that he paid in full. So a week goes by, they let go of the hold. I sent it straight to my bank account. no problems with them getting it back from my checking account. I was afraid the buyer was going to claim the laptop was defective and charge back my account. I'm in the clear.

 

[Pablo]

Well Paypal did just now reverse the fee for the first transaction!! (and put it on the buyer)

 

[GMBoy]

I used to sell on ebay years ago and did ok. I never used Paypal because I didn't trust them. At the time eBay fees were acceptable and I only dealt with money orders. Now, just this year I decided I wanted to sell a few things and BAM! I can't do jack sheet without a PayPal account and the eBay fees are a lot higher! Worse yet THEY WILL NOT let you sell unless you accept some form of Paypal or electronic payment methoed like credit cards (yeah right - fees galore there). I am NOT allowed to accept money orders.....they say for everyone's protection.

Therefore - I am done with eBay as are a lot of others. There was a revolt a few years ago and eBay lost a lot of great sellers (as was posted above) and I do believe it will happen again.

Call me old school but I don't like anyone (Paypal) being between me and a buyer with my money. Don't trust them and with the economy the way it is plus scammers - you can have them.

 

[Pablo]

GMBoy - I'm with you. We accept and encourage Money Orders via our own site, but Paypal (and cc payments via Paypal) remain as a (huge) necessary evil. We are using and thinking of eBay as just an advertising expense. People get drawn into our website and buy stuff directly.

But be careful, scammers do money orders as well. They can even do USPS money orders.

 

[oilboy123]

I don't think that they should be forcing you to do the Paypal thing.

When Ebay says no money orders "For your protection" They mean for their financial profit protection.......

 

[Pablo]

Quote:
Sarah - PayPal :
Hello, I’m Sarah and I’m here to answer your questions about PayPal. Even though I’d like to be a real person, I’m not. I’m programmed to answer your questions. How can I help you?
You :
Why are funds from an eBay transaction still on hold even though the buyer has received the item, 3 days have passed and he has left positive feedback?
Sarah - PayPal :
Sorry, but your phrase is too long and I will not be able to perform a full analysis. I would be very grateful if you could try to make it a bit shorter and more concise.
You :
Your customer service sucks.
Sarah - PayPal :
Really, that frustrates me... Because I do my best to improve every day. How can I help you?
You :
Why are funds from an eBay transaction still on hold?
Sarah - PayPal :
For security reasons, PayPal may delay the release of a payment to the seller, even if positive feedback is left. (Payments are usually released 24 hours after feedback is left.) (NOTE: NEW RULE INSERTED HERE)

eBay and PayPal work together to make the marketplace safer for buyers and sellers by helping to ensure successful transactions which, in turn, can mean more sales for you.

If you see On Hold-Ship Now next to your transaction, this means that the funds are in your pending balance and you must ship the item in order to receive your payment.

The links below will direct you to more information:
When the hold will be removed?
Reasons for payment hold?
Learn ways you can avoid held payments.
View the current status of the transaction.

Before we continue, was this helpful?
Yes
No
You :
When the hold will be removed?
Sarah - PayPal :
If your eBay payment is being held, PayPal may release it when one of the following is met:

• The buyer leaves positive feedback after receiving the item. (Payments are released 24 hours after feedback is left.)
• 21 days have passed without a dispute, claim, chargeback or reversal filed on that transaction.
• 3 days after PayPal confirms item delivery.

You can log in to your PayPal account to view the current status of the transaction.