Dell and Windoze, a winning combo.

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This is installment #2 of "Why I can't stand Dell." This week, the Texas boys team up with Redmond to create a mad-capped Monday morning....

This weekend, I get an e-mail from a service console that a power supply in a Dell 2950 machine has failed; not to worry the machine has 2, Hot Swappable Power Supplies, so the machine keeps running; BTW, it is running Windoze 2003, Release 2;

I get the server admins to call in a ticket with Dell, and to prevent the machine from running only on 1 supply, I pull the bad PS out, and replace it with a PS from a non production machine.

Get back to my desk and it appears BOTH MACHINES HAVE CRASHED. In the subsequent recovery boot, Windoze decides there is new hardware, installs "something" and then prompts for another reboot; Machine comes up and all the network interfaces have lost their network information and are now set to DHCP, so I end up resetting up all the network information. Bear in mind, i was HOT SWAPPING A POWER SUPPLY. Apparently the openmanage software that interfaces the OS with the hardware sensors is, in pablo's words, krapp.

I am thankful today for my job as a Solaris admin....

-T
 
I will have to check tomorrow; I didn't build the machine. Oddly the OM software is pretty useless to us. The mother ship insists we load it (part of our SOE) and then our customer insists we shut it off since it is basically a web server (or so I've been told)
 
Thanks for the story. I'll keep that in mind. Many of our servers at work are Dells. I guess if I run into a system that has a PS fail, I'll be careful about replacement :)
 
I've never had that problem with any of our Dell's but who knows. So many different variables once all the software is loaded.

Yes, Open Manage installs a web service at https://localhost:1311
Not much info in there unless used with a master control center workstation system to manage multiple systems.
 
At least they're using standard power supplies now (I think). Recently revived an older mid-90s era Dell and, surprise surprise, their proprietary power supply uses a standard ATX connector. Tried to use a standard power supply and all the magic smoke came out.
 
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What version of Open Manage are you running?

ok, i have no idea, I tried going to the web page, which i mentioned it was shutoff; went to add and remove programs and the version is not mentioned there either... Top notch.....
 
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