Originally Posted By: lawman1909
Well it does when the steering wheel is straight. So I am thinking it is just the steering wheel not being centered. I will go talk to them tomorrow and have it fixed.
Ask them to check for TSBs and mentions out of Honda Service News (HSN).
"Pulling" steering is more common than you might think, and Honda has produced numerous documents for dealers on how to diagnose and correct pulls. Some are generic, and some are specific. Either way, all they need to do is check for them.
Occasionally, rarely, the problem is due to some manufacturing defect. In those cases, the cure can be as drastic as repositioning the front subframe. Again, TSBs and HSN will tell the tale.
A 2014 may be too new to have very many TSBs out on it. You may need to have the Service Advisor record your complaint on their system so there's a record of it, then wait a few more months. With more time, there will be more reported problems. Enough reported problem and Honda starts investigating. That's when the TSBs and HSN articles come out. Patience may be your best tool, here.
The worst thing you can do now is to demand that your dealer start monkeying with the factory settings. That only puts them into an awkward situation where they are forced to "lie" to you, because they're not anxious to cause even more problems than what you're reporting. If they mess things up, or "fix" the wrong thing, Honda won't cover undoing their mistake.
Did they ever test-drive the vehicle to verify your complaint? Did they ever actually rack the car to get readings from the wheels?