Received latest monthly bill online from Cox Cable last week. The monthly charge for internet with 15 Mbps went up from $34.99 to $48.99.
Called and talked to Loyalty Customer Service complained about the price increase, told him that I was with Cox for 17 -18 years. He reduced the price back down to $34.99 for 2 years, he also offer to lock in the $34.99 a month for 2 year with no extra charge if I agree to 2 years contract. I told him I will think about it.
If your internet cost goes up call the loyalty customer service, they may be able to give you better price. The cost is few minutes of your time, you may or may not get what you like but you don't get anything if you don't try.
Called and talked to Loyalty Customer Service complained about the price increase, told him that I was with Cox for 17 -18 years. He reduced the price back down to $34.99 for 2 years, he also offer to lock in the $34.99 a month for 2 year with no extra charge if I agree to 2 years contract. I told him I will think about it.
If your internet cost goes up call the loyalty customer service, they may be able to give you better price. The cost is few minutes of your time, you may or may not get what you like but you don't get anything if you don't try.
