Had it. After 3 years of misery, I kicked them to the curb. Everyone has a story, but DTV shipped the wrong equipment initially, and I had to install the correct gear myself. Even with direct line of site, I never got more than 76% signal. If I tooted, I'd lose the signal...a sprinkle outside would ensure a night of board games. UVerse was even worse... never more than 3mbs download speed, regular dropouts causing the house alarm to trip.
I switched to cable. No contract, 136 a month (phone, internet, silver package, 1 DVR), saving me 60 a month the first year, and about 35 a month 2nd year on. So far, so good... got 50mbs download on OOKLA right after install.
To be fair, I had Dish for sometime before Direct. It was much better. I don't think Direct had their stuff together, I was with them before the AT&T takeover. Maybe their hardware has improved since the original Genie.