Originally Posted by tiger862
Originally Posted by demarpaint
Originally Posted by bdcardinal
Or worse, you get a shady used car manager that puts cars online that have not been safety inspected yet. Then they sell it fast and want service to push it though for the inspection and we find more wrong with it than the car is worth.
We had a manager that didn't know how to check a car a customer was trading in. He knew if it was in an accident or not but often screwed up on the mechanical end of it. He took a few bombs we ended up having to wholesale to get rid of them after the shop generated a punch list. What he should have done was had the shop check the car, then make an offer on the trade. The problem was the shop was closed on weekends, and he was too proud to ask for help with the appraisal. The moron thought he knew it all. He cost the owner a small fortune, but knew how to package in something good with the wholesale pieces to make the numbers look good.
Might have cost on trade but made up with sales and finance. Many used car salesmen are told just get the sale and that is how they get paid. Finance companies give dealer big kickbacks if you know how to look at numbers so if he took junk on trade for 2k then they had worse financial deal for them and were sold a car that needed work that manager turns down with not to much in it. Customers get taken most of time they really need a car. Not to many inspections happen by customers on weekends when most bad deals are made. Seen it many times.
No not in this case, he took in some bad trades. Trades, where he never popped the hood, or even listened to it run. His hope was to retail them, and on more than one occasion he took a trade with a bad transmission, or in need of major engine work, and got screwed. His replacement knew how to appraise a trade, and the department numbers went up. A good car guy knows how to check and appraise a trade. He knows the difference between a wholesale and retail piece, and can make a good deal without losing on the trade or the car being sold. We also made plenty of deals telling customers they'd be better off selling their trade privately. That depended on just how bad their trade was, and was done not to [censored] off any one. It worked well a lot of times too.
The F&I guy was usually the icing on the cake so to speak and just made the profit even higher. But we were taught never depended on him to make up for a loss.