Ugh. Shipping damage. What to do?

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Originally Posted by JohnnyJohnson
My question did you contact your seller and if so what was his response?



Yep sure did. They sent a replacement, which also was damaged in shipping. It was loose in a box banging around. Several dents on both filters they sent me. They have now agreed to send a third filter, and stated he will bubble wrap it himself. (It's a larger company, complete with a call center) we shall see how the third attempt goes.
 
Case closed. Received a damage free filter from them in the mail today. Leaving positive feedback on eBay for them, for what it's worth.
 
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