Originally Posted By: sprite1741
Send it back, click wrong item or not as described ebay will pay the return shipping even if the seller says no return. Ebay has a 100% money back guarantee to compete with Amazon. You can give the seller another chance but I would just buy from someone else.
Sprite is right. Don't keep it if you don't want it! Especially if the seller made the mistake!
eBay has had forced returns now for sellers for a while now to compete with other stores. If you file a buyer complaint as "Item not as described" they will have to provide return shipping and give you back your refund, eBay forces it from them. That means eBay gives you the return label and charges them for it automatically. They also hold the money in their PayPal account too and give you your refund back as soon as the item goes back to the seller. If they don't have the money in their PayPal account to account for the forced refund, their account goes into the negative and they can't use their PayPal account until they put enough money in to zero their balance out. I think they also send the account to collections after a while too.
If the seller did wrong, don't bother talking to them about it. Go straight to eBay if they're going to give you nonsense like that.