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#4461462 - 07/17/17 07:45 AM amazon charges me for prime without my authorizati
motor_oil_madman Offline


Registered: 11/29/09
Posts: 4250
Loc: Houston, Texas
Anyone have any luck getting them to remove this charge? Looks like the last three months I've been charge $11.87/month. Looking on the internet I'm not the only one to have this happen. I disputed the charge and turned off the prime membership. It did say it was refunding me $11.87 since I didn't use it, but not sure if that means they will refund for the other two months also.

I'm getting tired of them sneaking this by on me, you have to be very careful you don't get conned into buying it when you buy something on amazon. What they do is offer a discount for 30 day free trial, but then don't bother telling you it's ending and will automatically charge you.
_________________________
2007.5 dodge cummins 6.7 liter. Chevron Delo400 15w40. 7000 mile or 250-300hr intervals.


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#4461473 - 07/17/17 08:00 AM Re: amazon charges me for prime without my authorizati [Re: motor_oil_madman]
E150GT Offline


Registered: 03/11/12
Posts: 925
Loc: San Antonio, TX
That's pretty standard everywhere. Not defending amazon here but you have to watch all of the companies that offer any kind of trial. It is buried in the terms and conditions you agree to.
_________________________
1984 Mercedes-Benz 300SD - 100k
1995 F150 XL 4.9 reg cab 5 speed - 247k 5w30
2016 Mazda 6 manual 6speed - 46k 5w30

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#4461475 - 07/17/17 08:01 AM Re: amazon charges me for prime without my authorizati [Re: motor_oil_madman]
ArcticDriver Offline


Registered: 01/27/17
Posts: 1139
Loc: USA
Did you sign up for a 30-day trial?

Every enticement I have ever seen that offers a FREE 30-day trial includes a disclaimer that the membership will revert to a monthly/yearly paid subscription unless you physically change the settings in your account and turn it off.
_________________________
Multiple Diesel and Gasoline vehicles

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#4461476 - 07/17/17 08:02 AM Re: amazon charges me for prime without my authorizati [Re: motor_oil_madman]
demarpaint Offline


Registered: 07/03/05
Posts: 28462
Loc: NY
I just say no to prime. LOL It makes my life easier. They automatically enroll you if you take the trial and don't cancel in time. Standard procedure, not a dump on AMZN.
_________________________
God Bless Our Troops


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#4461477 - 07/17/17 08:02 AM Re: amazon charges me for prime without my authorizati [Re: E150GT]
ArcticDriver Offline


Registered: 01/27/17
Posts: 1139
Loc: USA
Originally Posted By: E150GT
That's pretty standard everywhere. Not defending amazon here but you have to watch all of the companies that offer any kind of trial. It is buried in the terms and conditions you agree to.


Dang.
One minute quicker than my response.

There is no second place...
_________________________
Multiple Diesel and Gasoline vehicles

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#4461491 - 07/17/17 08:10 AM Re: amazon charges me for prime without my authorizati [Re: ArcticDriver]
motor_oil_madman Offline


Registered: 11/29/09
Posts: 4250
Loc: Houston, Texas
Originally Posted By: ArcticDriver
Did you sign up for a 30-day trial?

Every enticement I have ever seen that offers a FREE 30-day trial includes a disclaimer that the membership will revert to a monthly/yearly paid subscription unless you physically change the settings in your account and turn it off.


I didn't sign up this time. I did like 3 years ago when they were honest about it and actually notified you when the free trial was over. That time I cancelled it before they charged me.
_________________________
2007.5 dodge cummins 6.7 liter. Chevron Delo400 15w40. 7000 mile or 250-300hr intervals.


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#4461493 - 07/17/17 08:11 AM Re: amazon charges me for prime without my authorizati [Re: demarpaint]
motor_oil_madman Offline


Registered: 11/29/09
Posts: 4250
Loc: Houston, Texas
Originally Posted By: demarpaint
I just say no to prime. LOL It makes my life easier. They automatically enroll you if you take the trial and don't cancel in time. Standard procedure, not a dump on AMZN.


I never signed up for it, you can look on the internet, several other complaints from others
_________________________
2007.5 dodge cummins 6.7 liter. Chevron Delo400 15w40. 7000 mile or 250-300hr intervals.


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#4461495 - 07/17/17 08:15 AM Re: amazon charges me for prime without my authorizati [Re: motor_oil_madman]
demarpaint Offline


Registered: 07/03/05
Posts: 28462
Loc: NY
Originally Posted By: motor_oil_madman
Originally Posted By: demarpaint
I just say no to prime. LOL It makes my life easier. They automatically enroll you if you take the trial and don't cancel in time. Standard procedure, not a dump on AMZN.


I never signed up for it, you can look on the internet, several other complaints from others


Then that would be unauthorized charges, which imo is illegal. I would follow up on it with the credit card company. Maybe you mistakenly authorized it.

Either way call the CC company and tell them you never authorized it, feel it is illegal, and you will do whatever you have to not to pay. I bet the charges will vanish, all of them.
_________________________
God Bless Our Troops


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#4461496 - 07/17/17 08:15 AM Re: amazon charges me for prime without my authorizati [Re: motor_oil_madman]
Mr Nice Offline


Registered: 09/12/04
Posts: 19650
Loc: Orlando, FL
Maybe you accidentally clicked the 'Free Trial' tab and your CC was charged ?

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#4461514 - 07/17/17 08:37 AM Re: amazon charges me for prime without my authorizati [Re: motor_oil_madman]
gman2304 Offline


Registered: 08/11/11
Posts: 2628
Loc: n.c.
You were charged for 3 months and didn't catch it until the 3rd billing cycle? You're lucky you're getting a refund for 1 month. If you had been more diligent keeping an eye on your credit card charges, you would have been good the first billing cycle.

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#4461518 - 07/17/17 08:40 AM Re: amazon charges me for prime without my authorizati [Re: motor_oil_madman]
Bottom_Feeder Offline


Registered: 12/07/08
Posts: 2773
Loc: Occupied Virginia
You clicked on and agreed to something you didn't read or fully understand. That's not Amazon's fault.

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#4461541 - 07/17/17 09:15 AM Re: amazon charges me for prime without my authorizati [Re: Bottom_Feeder]
Lolvoguy Offline


Registered: 02/06/14
Posts: 1887
Loc: Canada
Originally Posted By: Bottom_Feeder
You clicked on and agreed to something you didn't read or fully understand. That's not Amazon's fault.


Yup, I did the same thing. If you cancel it ASAP they'll credit your card for the full amount.
_________________________
07 Focus ZX4 SES- Wife
88 BMW 325is- Mistress
03 Suzuki SV650S- One night stand

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#4461542 - 07/17/17 09:15 AM Re: amazon charges me for prime without my authorizati [Re: ArcticDriver]
E150GT Offline


Registered: 03/11/12
Posts: 925
Loc: San Antonio, TX
Originally Posted By: ArcticDriver
Originally Posted By: E150GT
That's pretty standard everywhere. Not defending amazon here but you have to watch all of the companies that offer any kind of trial. It is buried in the terms and conditions you agree to.


Dang.
One minute quicker than my response.

There is no second place...

Story of my life
_________________________
1984 Mercedes-Benz 300SD - 100k
1995 F150 XL 4.9 reg cab 5 speed - 247k 5w30
2016 Mazda 6 manual 6speed - 46k 5w30

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#4461561 - 07/17/17 09:39 AM Re: amazon charges me for prime without my authorizati [Re: Bottom_Feeder]
Sayjac Offline


Registered: 10/13/08
Posts: 11693
Loc: The Old North State
Originally Posted By: Bottom_Feeder
You clicked on and agreed to something you didn't read or fully understand. That's not Amazon's fault.

Sounds right to me too. Dealt with Amazon for many years and a couple/few years back after I couldn't stay on a family member's Prime, got my own. Any time I've had an issue with them (which has been rare), they've been very accommodating. Either a refund or a credit to my account came my way in short order. One time even let me keep a S&S item with no charge, rather than return.

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#4461568 - 07/17/17 09:45 AM Re: amazon charges me for prime without my authorizati [Re: motor_oil_madman]
bmwtechguy Offline


Registered: 06/15/04
Posts: 2592
Loc: South Carolina
I took advantage of the free trial and immediately set a calendar reminder to cancel it one day before it would change to a paid membership. After turning Prime off in my account, I found out that Prime can be shared in household accounts, which I did not know, so now I am back on Prime, sharing my wife's Prime membership. Our 19 year old son shares it too now since he buys computer parts for his side business of repairing/building desktop computers. Previously he was using her account to buy stuff, which was just confusing overall.

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