Originally Posted By: CKN
Originally Posted By: ThirdeYe
Originally Posted By: wemay
They replaced the door skin, rear view mirror assembly, fender, fender liner, wheel (aftermarket), tire, driver's side headlight, bumper skin and air intake box. The sub-frame was not damaged.
They called me to view the damage when everything was stripped for the sake of transparency. The invoice shows (genuine Toyota part) after each item.
Sorry to hear about your van JHZR2. Yes it is rather unfortunate especially being so new. Along those lines, i also filed a "diminished value claim" with the other driver's insurance, Progressive. They issued a $3000 check on top of the fix, and a lifetime warranty on the repairs. Very impressed with Progressive and the Toyota body shop.
I'm very surprised that they were so forthcoming with helping you out on a diminished value claim. Working in auto insurance myself, I know it usually can be like pulling teeth.
The only person in the history of the Internet to get a "diminished value claim".......
I never even knew this existed and it was so seamless, I'm taken aback by reading here how difficult DVC is to get. There was no haggling involved.