My dad has been going to the local Valvoline quick change for a while, and swears by them.
I'm planning on buying his 2010 Lincoln MKZ from him in a few months, so when the last oil change came due I insisted on doing it for him. I had a bit of an up and down journey doing that
First of all, the big plastic cover I had to pull off to get to the filter made me think that having someone change it wasn't such a bad idea.
The further I got into it, though, the more I changed my mind. My 18" breaker wouldn't budge the drain plug-I ended up using an electric impact to get it loose.
I then went on to the filter, which is in an awkward position that makes getting to it with traditional style filter wrenches a bit difficult. I'll probably invest in one of the cap-type sockets when the car is mine. In any case, I finally got a solid grip on it, but all I managed to do was bend up the filter casing(not sure I've ever done that). I fought and fought with it, then finally resorted to the "hammer a screwdriver the can" trick. The filter was overall very cheap feeling-I should have dissected it but didn't.
I haven't taken my car in for an oil change in years, but when I did I generally used the Ford dealer and I never had trouble with stuff being too tight. After wrestling with the filter and drain plug on my dad's car, I'm even more convinced that I don't want a quick change place changing my oil.