Every time I do an OS update on my phone, it screws things up on the phone. Two updates ago the update screwed with all of the sound settings on my phone. I could actually hear the phone turning down the volume of the ring tone whenever I'd get an incoming call, and it did so all by itself. Now after this latest update I did about 2 weeks ago, the phone keeps telling me to enter my Apple/email password, however, it won't accept my password and I know for a fact I'm entering the correct password. Apple is absolutely no help as you must enter your password to get help from them on the website...without it they say they will send you a text in a few days with instructions on how to reset your password. It's been a week and I've received nothing. This has gone beyond ridiculous. Any suggestions?