Grab A Gun is a scam

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These guys are bad news. I purchased 20 boxes of Remington UMC on Thanksgiving morning. The order was accepted and I was charged the full amount. Today I only received 10 boxes. When I called, they said they sold more than they had in stock, thus I was only shipped 10. They have since received more stock but the price went up and I would have to pay the difference to get my ammo! I said forget it and demanded a refund. I will never do business with this company again. I wonder if I would have received a refund if I would not have called?
 
Yes, even Cheaper Than Dirt! does this, got screwed on Chinese fake NATO jerry cans... garbage.
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Originally Posted By: Slick17601
These guys are bad news. I purchased 20 boxes of Remington UMC on Thanksgiving morning. The order was accepted and I was charged the full amount. Today I only received 10 boxes. When I called, they said they sold more than they had in stock, thus I was only shipped 10. They have since received more stock but the price went up and I would have to pay the difference to get my ammo! I said forget it and demanded a refund. I will never do business with this company again. I wonder if I would have received a refund if I would not have called?
That's unbelievable. Call and ask when the rest of the order that you already paid for will be shipping.
 
The group at G-A-G are a little rough around the edges but have always taken care of me, even when we had an issue that could have turned ugly. Whats surprising about them is with the nice website, their "retail" location is in the back of a tiny industrial park. I was expecting a Palmetto type store, boy was I fooled. Still, I continue to do business with them.
 
Originally Posted By: c502cid
The group at G-A-G are a little rough around the edges but have always taken care of me, even when we had an issue that could have turned ugly. Whats surprising about them is with the nice website, their "retail" location is in the back of a tiny industrial park. I was expecting a Palmetto type store, boy was I fooled. Still, I continue to do business with them.


Funny, not only am I not the least bit surprised by that, I'd be shocked if it were any other way.

Back before "The Internet" was only a dream in some Computer Nerd's notebook margin doodles, there was this thing called "Camera Magazines". They had 50 pages of editorial information, and 100 pages of mail order advertisements, usually two pages, sometimes twenty pages, of fine type, listing all these camera products. There were the actual high volume sellers (whom are still around, by the way) and there were the "Gray Market" dealers who imported stuff from anyone except the US distributor, and who charged your card when your ordered, and then went looking for the product to sell you, shipping it ... usually ... when they found it. Somewhere

Fast Forward to today. The Camera resellers came and went online, peaking during the camcorder craze. Then there was the Electronics resellers, took their place of prominence, doing the same thing. Auto Parts Resellers came along in the meantime. And now everybody does it, including the Gun merchants.

What you do is set up an office somewhere, no storefront, probably in the warehouse district and in some cases a person's garage. You advertise a bunch of stuff that, in theory, you have wholesale access to. You wait for the orders to come in, and then you pay the wholesaler for the item, who either ships it to you, which you then ship to the customer (who, let's remember, has already paid. We know this because we used his money to pay the wholesaler when we ordered. This is important ... it means your money is no longer available for a refund, so stalling is not just recommended, it's mandatory). Or, you get the wholesaler to drop ship to the customer, which is better because you don't have to touch anything.

You can make money operating with a 10 or 15% margin, which is at least 10% less than a real reseller with a real retail presence, or a real warehouse with actual inventory, can operate at. There is a steady stream of bargain hunters willing to Google their way to the absolute lowest price for anything. As they become disillusioned, a steady stream of new customers get old enough to own a Credit Card to replace them.

They use online inventory management, and the wholesaler's stock said he had 20 boxes when you ordered. But when the reseller actually makes the transaction, we find that the inventory is not in real time and half those boxes were sold to someone else this very morning.

Since there is no money to return to you (they spent it on something, probably another order for another customer, but that detail is irrelevant. It's gone, is all you need to know) you won't be getting a refund.

Since it's critical to their business model, they are skilled at stalling and/or becoming unavailable, and so that's what you get when you lose patience and ask someone what the heck is going on.

You will never win with this type of vendor. Many people actually get what they ordered on time (see above) and will become repeat customers because of the low prices. Until one day they too get screwed.

If it gets too hot, they simply close up shop ... you know where that is, don't you? It's right there on the webpage ... right ... hmmm ... nope.

No street address. Whaddya know ...
... and restart tomorrow morning, under a new name with a new, very slick webpage. Because that webpage IS the store front.

These are always the guys with the lowest prices and are always found on the online "deal finder" websites. Now you know why you never buy from the guy with the lowest listed price (it's often just a couple of bucks less than the actual "I am in business" reseller you could have bought from).
 
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I subscribe to their e-letters, but I have not purchased anything from them because:

1. Their prices are usually higher than others with whom I have an established business relationship.
2. They are "located" in Texas which means on top of the higher price, I also have to pay sales tax (in addition to shipping--which is sometimes free).
3. Their shipping tends to be slow according to what I have read online.

There were two other vendors with the UMC deal that were $0.99 and $1.99 cheaper than GAG on BF; I have plenty so I did not partake of the deal.
 
GREAT EXPLANATION: May I lob in one additional feature?

When these bargain places place your order with "their warehouses" the data is transmitted as a list-very stark.

The slave working as the picker/packer is frequently less than motivated to do the right thing.

All of this is why my floor mat order (years ago) from "EverythingAutomotive" was so far off.

Their monkey merely slapped a tiny address sticker on a product package. Hey, they got the oil filter right!

Fortunately for me they refunded my money. Never again would I patronize them. Kira
 
Optics Planet pulled the same [censored] on me with a Black Friday sale price a couple of years ago. Received part of my order(scope) and then they said I would have to pay more to receive the other part (mount)! What a joke. Needless to say, I don't shop there anymore.
 
I heard bad things about them on a fairly regular basis. Some are from very credible people.....some, like The Yankee Marshall on YouTube, you have to take with a grain of salt.

Buy seriously, a company should never sell more than they have, and if they do, they should honor the price. Especially if they already charged you for it. By paying and being charged, you have fulfilled your part of the contract, while they have not.
 
Originally Posted By: Robenstein
I heard bad things about them on a fairly regular basis. Some are from very credible people.....some, like The Yankee Marshall on YouTube, you have to take with a grain of salt.

Buy seriously, a company should never sell more than they have, and if they do, they should honor the price. Especially if they already charged you for it. By paying and being charged, you have fulfilled your part of the contract, while they have not.



Exactly what I told the guy...I made the purchase in good faith and paid in full. He could have cared less.
 
Originally Posted By: Studebaker
Next time try sgammo. Family company and great prices, fast shipping.


SG is always my first choice but they were sold out of the Remington ammo that was eligible for the $5/box rebate.
 
Originally Posted By: Slick17601
Originally Posted By: Studebaker
Next time try sgammo. Family company and great prices, fast shipping.


SG is always my first choice but they were sold out of the Remington ammo that was eligible for the $5/box rebate.


SGAmmo is the standard in internet ammo dealers, there is none better!
 
Originally Posted By: Balrog006
Originally Posted By: Slick17601
Originally Posted By: Studebaker
Next time try sgammo. Family company and great prices, fast shipping.


SG is always my first choice but they were sold out of the Remington ammo that was eligible for the $5/box rebate.


SGAmmo is the standard in internet ammo dealers, there is none better!


Add to that list Lucky Gunner. I don't buy much ammo since I started reloading during the Obama re-election hysteria. When I did buy ammo, they were the best I'd used.
 
I have never had any problems with them. I have bought (4) firearms from them and other misc. accessories, without ANY problems at all. They will continue to be my GO TO firearms dealer, unless another online company can beat their great prices.
I buy my ammo from sgammo.com They have the best prices around, IMO. I also buy from PSA.

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