Got a call from my bank's Visa department today wanting to verify some Visa charges that occurred yesterday and today that looked suspicious. Come to find out that 3 attempts were made to buy stuff on-line with my Visa card info. Don't know exactly where it was hacked from. I think from ordering a pizza on on-line at Papa Murphy's Pizza website since these fraudulent buys occurred a day after the Papa Murphy on-line purchase. But of course, it could have been hacked from any website I use to pay with my credit card.
So I called one place that someone tried to by $565 worth of wine from on-line, and the gal said she did see the order and Visa charge. She had a shipping address and an email address used to create the on-line account in order to make the purchase. She also told me that the order had already been suspended - apparently my Visa card security guys knew they were fishy charges. She did say the order was on the dock ready to be shipped out, so she was going to hold/cancel the shipment. The other two charges were $632 from Safeway (on-line order), and they tried to buy twice from Safeway but both orders were declined by Safeway - they probably knew it was fraud since the address on the card was across the entire USA from the shipping address for the order. Another charge was $378 to a "charitable social service" (WT?) that looks like will go through.
Question is, can my Visa card investigators actually track down this [censored] with an IP address (and house location) associated with the Yahoo email address they used? Or can these crooks completely hide themselves when pulling off on-line orders with someone else's credit card info?
So I called one place that someone tried to by $565 worth of wine from on-line, and the gal said she did see the order and Visa charge. She had a shipping address and an email address used to create the on-line account in order to make the purchase. She also told me that the order had already been suspended - apparently my Visa card security guys knew they were fishy charges. She did say the order was on the dock ready to be shipped out, so she was going to hold/cancel the shipment. The other two charges were $632 from Safeway (on-line order), and they tried to buy twice from Safeway but both orders were declined by Safeway - they probably knew it was fraud since the address on the card was across the entire USA from the shipping address for the order. Another charge was $378 to a "charitable social service" (WT?) that looks like will go through.
Question is, can my Visa card investigators actually track down this [censored] with an IP address (and house location) associated with the Yahoo email address they used? Or can these crooks completely hide themselves when pulling off on-line orders with someone else's credit card info?