2004 Nissan Xterra V6
I replaced the starter 2 years ago and it died last night on my wife at the grocery store. She tried jumping it without success.
Due to a late shift last night I couldn't get to it this morning, but I got it to start by tapping the starter with a hammer.
So I got it home and up on ramps. Pulled the starter, went and got a replacement as it has a Napa lifetime warranty.
I got the new one installed and in the process of taking it down off the ramps the issues with the new starter began.
The starter gets stuck in the "open" position. You start the car and there is this whine, you crawl under the car and tap the starter and the starter prawl retracts and the whine ceases.
This happens every 1/4 to 1/5 starts. Sometimes the starter is stuck for just a few seconds and by the time you get on your hands and knees it sorts itself out.
I attempted to return my "new" starter to NAPA, and they said that my "old" starter that I gave them as a core they tested and it came back good.
The Old Man at Napa says that I have an issue with my electrical system, my computer, or my fly wheel is "buggered up".
I was told that another starter wouldn't solve my issues.
I went home and reinstalled the "new" starter, double checking everything, just so I can drive the car. ( Once the Xterra is on ramps it takes me about 5 minutes to change out the starter I've now done it so many times.)
And I've had this issues once again.
I started the car, I hear a whine, I grab my hammer and by the time I crawl under the car the starter has decided to work properly.
My gut feeling is that I have another bad starter and their "test" is garbage.
I spoke to a friend who owns his own garage.
He's seen this once before, and that client drove on the starter and burned it out.
I've done starters on trucks and my Taurus before without issue.
This starter appears straight forward, after you disconnect the battery there are just 2 bolts and 2 electrical connections.
What are your thoughts?
Should I pressure Napa more Tomorroa so that I can try a 3rd starter? (I have Thursdays and Fridays off.)
I have a "Lifetime warranty" on this part, I typically buy premium parts so I don't strand my wife.
This is my first disappointment from Napa.
I stopped shopping at another chain due to weird issues with every part happening *just* out of warranty.
Should I just take my business elsewhere?
Your advice and opinions are appreciated.
I replaced the starter 2 years ago and it died last night on my wife at the grocery store. She tried jumping it without success.
Due to a late shift last night I couldn't get to it this morning, but I got it to start by tapping the starter with a hammer.
So I got it home and up on ramps. Pulled the starter, went and got a replacement as it has a Napa lifetime warranty.
I got the new one installed and in the process of taking it down off the ramps the issues with the new starter began.
The starter gets stuck in the "open" position. You start the car and there is this whine, you crawl under the car and tap the starter and the starter prawl retracts and the whine ceases.
This happens every 1/4 to 1/5 starts. Sometimes the starter is stuck for just a few seconds and by the time you get on your hands and knees it sorts itself out.
I attempted to return my "new" starter to NAPA, and they said that my "old" starter that I gave them as a core they tested and it came back good.
The Old Man at Napa says that I have an issue with my electrical system, my computer, or my fly wheel is "buggered up".
I was told that another starter wouldn't solve my issues.
I went home and reinstalled the "new" starter, double checking everything, just so I can drive the car. ( Once the Xterra is on ramps it takes me about 5 minutes to change out the starter I've now done it so many times.)
And I've had this issues once again.
I started the car, I hear a whine, I grab my hammer and by the time I crawl under the car the starter has decided to work properly.
My gut feeling is that I have another bad starter and their "test" is garbage.
I spoke to a friend who owns his own garage.
He's seen this once before, and that client drove on the starter and burned it out.
I've done starters on trucks and my Taurus before without issue.
This starter appears straight forward, after you disconnect the battery there are just 2 bolts and 2 electrical connections.
What are your thoughts?
Should I pressure Napa more Tomorroa so that I can try a 3rd starter? (I have Thursdays and Fridays off.)
I have a "Lifetime warranty" on this part, I typically buy premium parts so I don't strand my wife.
This is my first disappointment from Napa.
I stopped shopping at another chain due to weird issues with every part happening *just* out of warranty.
Should I just take my business elsewhere?
Your advice and opinions are appreciated.