I just recently bought a 2011 Toyota Matrix with the 1.8L engine. It was owned by an elderly gentlemen who only put 18,000 miles on it. There were service receipts in the glove box where he had all maintenance done on time at a Toyota dealership. We've had it about two weeks now. It was due for an oil change so I did that first thing. I used a Toyota oil filter and QSUD 5W-20, and we've put about 500 miles on it since then. I've checked the oil multiple times since that change and it was never low, and no leaks.
Today my wife was driving it to work, she said it started making a loud knocking noise and the oil light came on. She immediately pulled over and called for a tow. When I got home I checked the oil and it was about three quarts low. I put that much in then tried to start it. It's making a loud knock and oil is pumping out somewhere above the oil filter. It sounds just like a rod knock, and it's loud. Motor is most definitely toast.
So I think this should fall under the 5 year/ 60,000 mile powertrain warranty? Any advice on how proceed from here? Going to the local dealership tomorrow and possibly getting it towed there. Really have a bad feeling that this is going to cost me
Today my wife was driving it to work, she said it started making a loud knocking noise and the oil light came on. She immediately pulled over and called for a tow. When I got home I checked the oil and it was about three quarts low. I put that much in then tried to start it. It's making a loud knock and oil is pumping out somewhere above the oil filter. It sounds just like a rod knock, and it's loud. Motor is most definitely toast.
So I think this should fall under the 5 year/ 60,000 mile powertrain warranty? Any advice on how proceed from here? Going to the local dealership tomorrow and possibly getting it towed there. Really have a bad feeling that this is going to cost me