Purolator oil filter, especially the PureONE have been a big favorite on this board. I use them myself too. But I notice they don't say anything about the maximum oil change interval the filters can handle.
I called their hotline and ask if the Purolator Classic can handle the manufacturer recommended 5K oil change interval. The guy told me only 3K. Then I ask about the PureOne and he say only 3K. Then I ask about the Bosch DistancePlus and he told me again that I can only use it for 3,000 miles. Before I ask about the new synthetic filter, he cut me off and told me to ignore the manufacturer's recommended and change the oil and filter every 3,000 miles. Well...thanks.
I figure maybe it was a guy who only works the phone with a book. Maybe I wasn't clear. So I decided to e-mail Bosch filter the following below.
Quote:
Hello, I have a question about how long the Purolator Classic can be use in service. The car is a 2002 Camry with the 2.4L and in the factory service manual, it states that severe service (stop and go) recommend an oil and filter change every 5,000 miles with conventional 5W-30. On the Purolator website it states “Purolator PureONE oil filters should be replaced every 3,000 miles or 3 months depending on the driving conditions - or unless otherwise specified by the vehicle's manufacturer.” This is understandable since many GM, Ford, and Honda vehicles use an oil monitor system that can go up to 7,500-10,000 miles before a oil change is needed; most of the time with synthetic motor oil. But the website doesn’t show anything like that about the Classic filter.
My question is with conventional oil and following the manufacturer’s recommendation, can the Purolator Classic be use for 5,000 miles? I have the same question about the Bosch Premium and DistancePlus oil filter; can it be use for any oil change interval recommended by the manufactures like the PureONE?
I have both the Bosch and Purolator oil filter in my just garage ready to be use for an oil change later next week and just want to be certain as a customer that these oil filters can be use in service just like the OEM filter of the same application.
Thank you for your reply.
This is all I got back from them.
Quote:
Thank you for your inquiry. The recommended change interval on Purolator Classic, PureOne and Bosch oil filters is 3 months/3,000 miles.
Thank you,
James
Now I wonder how can they make oil filters that can't meet manufacturer's spec? This pretty much mean that none of their filter can go for more than 3,000 miles.
Then I notice that no where on Purolator's box and website they mention anything about the auto manufacturer warranty. Napa (WIX) clearly writes on the box and website "New car and equipment warranties remain in effect when NAPA filters are used." They even clearly state that "For OE oil change intervals that recommend longer than conventional oil change intervals, or when using synthetic blended oils, select our premium GoldNAPAFilters." That show confident in their products and in their video, they explain the Silver oil filter is good for basic 4K miles oil change. (Fram have similar statements about warranties)
This bother me a bit since I love Purolator filters but with answers like that from them, I'm not happy. I might go back to the Napa filters which cost a bit more. What you do guy's think? We have seen many pictures of Purolator and Bosch oil filter holding up well beyond 3K miles but why would they say not to?
I called their hotline and ask if the Purolator Classic can handle the manufacturer recommended 5K oil change interval. The guy told me only 3K. Then I ask about the PureOne and he say only 3K. Then I ask about the Bosch DistancePlus and he told me again that I can only use it for 3,000 miles. Before I ask about the new synthetic filter, he cut me off and told me to ignore the manufacturer's recommended and change the oil and filter every 3,000 miles. Well...thanks.
I figure maybe it was a guy who only works the phone with a book. Maybe I wasn't clear. So I decided to e-mail Bosch filter the following below.
Quote:
Hello, I have a question about how long the Purolator Classic can be use in service. The car is a 2002 Camry with the 2.4L and in the factory service manual, it states that severe service (stop and go) recommend an oil and filter change every 5,000 miles with conventional 5W-30. On the Purolator website it states “Purolator PureONE oil filters should be replaced every 3,000 miles or 3 months depending on the driving conditions - or unless otherwise specified by the vehicle's manufacturer.” This is understandable since many GM, Ford, and Honda vehicles use an oil monitor system that can go up to 7,500-10,000 miles before a oil change is needed; most of the time with synthetic motor oil. But the website doesn’t show anything like that about the Classic filter.
My question is with conventional oil and following the manufacturer’s recommendation, can the Purolator Classic be use for 5,000 miles? I have the same question about the Bosch Premium and DistancePlus oil filter; can it be use for any oil change interval recommended by the manufactures like the PureONE?
I have both the Bosch and Purolator oil filter in my just garage ready to be use for an oil change later next week and just want to be certain as a customer that these oil filters can be use in service just like the OEM filter of the same application.
Thank you for your reply.
This is all I got back from them.
Quote:
Thank you for your inquiry. The recommended change interval on Purolator Classic, PureOne and Bosch oil filters is 3 months/3,000 miles.
Thank you,
James
Now I wonder how can they make oil filters that can't meet manufacturer's spec? This pretty much mean that none of their filter can go for more than 3,000 miles.
Then I notice that no where on Purolator's box and website they mention anything about the auto manufacturer warranty. Napa (WIX) clearly writes on the box and website "New car and equipment warranties remain in effect when NAPA filters are used." They even clearly state that "For OE oil change intervals that recommend longer than conventional oil change intervals, or when using synthetic blended oils, select our premium GoldNAPAFilters." That show confident in their products and in their video, they explain the Silver oil filter is good for basic 4K miles oil change. (Fram have similar statements about warranties)
This bother me a bit since I love Purolator filters but with answers like that from them, I'm not happy. I might go back to the Napa filters which cost a bit more. What you do guy's think? We have seen many pictures of Purolator and Bosch oil filter holding up well beyond 3K miles but why would they say not to?