Originally Posted By: DrivinWest
Yes, but I keep reading horror stories about the wrong type and wrong amount of oil being used by dealers, and my dealer in particular. If I can't absolutely ensure that they're using the right stuff (i.e. watch them pour it), I'd rather do it myself - or just bring them them my oil of choice.
The dealer stories are real. We just had an overfill for the THIRD time with our '09. One time the vehicle had to be towed back to the dealer (who shall remain nameless) after an overfill with the WRONG oil, another time it had to be pushed back from the pick up lot a quart high. These were the free changes.
But I was feeling a little lazy this past week and had them do it this time. Figured after three years they had mastered an oil change on these. We left a rather direct note reminding of the exact fill amount, and still they overfilled it. Again. Apparently, they don't know (and don't care to know) the difference between liters and quarts. When the counter girl said they put "4.34 quarts" in it and charged us for five one liter bottles (at least it was the right oil), I knew they botched it yet again. Worst thing was the SA tried to cover it up when we called him on it. That's the last time there for us.
Do yourself a favor and change it yourself. It's not that hard if you don't have a lazy attack. There are a lot of overfilled TDIs on the roads where we live.