A friend of mine has a 2009 Dodge 2500 that he bought new. The gentleman is in his sixties and has never used any type of aftermarket tuner or performance accessories. Oil changes have been performed at the dealer since day one. The truck is his grocery getter and toy hauler. The turbo just failed after 27,000 miles. At first Dodge said it was from "lack of maintenance." That lasted about 1 second when he produced all of his maintenance tickets FROM the dealership. Then they said it was from "lack of use." Are you kidding? The turbo failed from "lack of use." HAHAHAHA???? What????
They ended up replacing it under warranty and told him that it had "clogged up" from lack of use. They told him he needs to load the motor up more or buy a gas truck. This truck hauls a skid steer, cattle trailer and camper. He asked the service manager just what exactly he needed to tow/haul that would "clean the turbo." I guess the service manager did not have a good answer.
They ended up replacing it under warranty and told him that it had "clogged up" from lack of use. They told him he needs to load the motor up more or buy a gas truck. This truck hauls a skid steer, cattle trailer and camper. He asked the service manager just what exactly he needed to tow/haul that would "clean the turbo." I guess the service manager did not have a good answer.