We have an '09 TDI sportwagen, and I did the first oil change myself. I have had the car over to the dealer for a few issues, and I've been less than impressed. Even the oil leak from the intercooler piping is "normal". There are more "dealer overfilled or used the wrong oil" threads on VW forums than you can count.
I purchased 4L of Castrol SLX Professional LL3 and filter from the dealer. However, they sold me a crush washer that did not work well. I later read in the service manual, that the drain plug should be replaced at each oil change since it has a steel, captured washer (not an aluminum replaceable one). There are internet vendors out there that sell oil service kits that come with everything you need.
I purchased 4L of Castrol SLX Professional LL3 and filter from the dealer. However, they sold me a crush washer that did not work well. I later read in the service manual, that the drain plug should be replaced at each oil change since it has a steel, captured washer (not an aluminum replaceable one). There are internet vendors out there that sell oil service kits that come with everything you need.
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