I was looking for a new laptop and found a good deal on a lenovo T400 on november 30th I tried to order.. but the deal was so good.. apparantly their site was down. They also couldnt take orders on phone so they extended the sale to dec 2
I ordered the laptop on dec 2.. it was susposed to ship on dec 9.
I get an email on dec 9 that it would be delayed until dec 15th.
I called lenovo and they said oh it will ship tonight sorry.
They shipped the laptop on dec 9 but it got stuck in canadian customs for 3 days.
I received my t400 today.. and it doesnt have some of the features I ordered on it..
I tried calling them 5 times and they just pass me back and forth between sales and tech support.
I would rather they just refund me the 50$ in options I didnt get .. than send it back and wait 4 weeks for another one.
What should I do to talk to someone with the power to help me?
I ordered the laptop on dec 2.. it was susposed to ship on dec 9.
I get an email on dec 9 that it would be delayed until dec 15th.
I called lenovo and they said oh it will ship tonight sorry.
They shipped the laptop on dec 9 but it got stuck in canadian customs for 3 days.
I received my t400 today.. and it doesnt have some of the features I ordered on it..
I tried calling them 5 times and they just pass me back and forth between sales and tech support.
I would rather they just refund me the 50$ in options I didnt get .. than send it back and wait 4 weeks for another one.
What should I do to talk to someone with the power to help me?