Anyone ever refuse dealer shop supply charges?

[Gary Allan]

Originally Posted By: mechtech2
Shop supplies are very real expenses.
Should someone else pay for what is needed for your car?


Well, they didn't appear on any bill that I'm aware of until (relatively) recent history.

Now if a guy uses a can of brake clean and charges for the can of brake clean. Fine. But charging me $10 for a $3.50 can of brake clean that he's also charging me receiving/storage and handling on is a blotted charge.

Okay ..do the job and don't wash your hands. I don't want that service from you. Don't wipe them either. Just hire a clown to drive the car in an out. Get one of the service advisers or "Mr. Clean" (every shop has one) to do it.

I mean, where do you really draw the line on tabbing the bill?

Labor: $957.56
Parts: $385.34
Electricity: $8.34
Compressor time: $7.34
Bulk oil system maintenance: $3.85
Drain oil system maintenance: $5.84
Waste oil burner service: $3.00
Dumpster rental: $15.93
Phone/fax/internet service: $2.56
Restroom supplies: $1.75
Water cooler: $26
Free coffee courtesy area maintenance and supplies: $5.00
Driveway sealing: $0.99
Various tool and equipment sales people's living surcharge: 28%


What's next, privilege fee for bringing the car to be serviced?

 

[gogozy]

i refused it on the last visit to an acura dealer. my reason was the $$ was different to the estimate. they know how long it would take to do the work, i taken them as professionals, and for $110/hr, i think it's fair to say that. they would know what kind of supply would involved. in my case, no word about it on the estimate nor pricing panel. it's not about $$, it's about principle.