Do we really know that GC can take the heat for a long OCI? I'm sure GM ran the **** out of Corvette engines before it became a factory fill as did Porsche and so many other high performance engine manufactures.
Claiming no good understanding of Magnuson-Moss, I confess that you are wholly correct as regards the law.quote:
Originally posted by ekpolk:
Respectfully, that's not entirely correct. It certainly helps if the customer has kept receipts, but the failure to do so is not, by itself, a legitimate basis for a warranty claim denial.quote:
Originally posted by TomJones76:
Yes, we had a lady who ran 5W30 in a van calling for 5W20.quote:
Originally posted by Trouthead:
Has anyone ever had a warranty claim, where the dealership/company claimed the engine failure was do to the wrong oil?? Has anyone ever had the dealership/company do a oil analysis to determine if the oil met any standard???? Just curious as many people have large worries about warrantey protection being refused because of oil not meeting some standard.
Short of oil analysis how would the dealership know.
The 5W30 and the fact that she ran over the suggested OCI were both cited when her claim was denied.
They don't need a UOA to prove your oil was wrong.
It's YOUR job to have receipts proving that your oil was the right oil, at the right time for the right mileage.
SNIP
If your dealership/manufacturer can't prove a comparable set of facts, you're waaaay out there on a limb if that lady hires herself a lawyer.