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What Voids Your Car's Warranty? - The Car Care Nut Video
- Thread starter rstcso
- Start date
dnewton3
Staff member
As much as I like Amd and his TCCN videos, not all of them are winners; this one is lackluster, over-simplified statements of the obvious.
Nothing much to learn from this video.
At least he admits he's not a lawyer nor an expert on this topic, and perhaps his best advice is this: "... research it ..." for yourself.
I have said this for a very long time ...
Anyone who wants to actually understand the M/M Act should spend time reading the FTC information; that is the agency that is responsible for interpreting the ACT and implementing the rulings.
https://www.ftc.gov/business-guidance/resources/businesspersons-guide-federal-warranty-law
https://www.govinfo.gov/content/pkg/COMPS-3072/pdf/COMPS-3072.pdf
https://www.ecfr.gov/current/title-16/chapter-I/subchapter-G/part-700
Nothing much to learn from this video.
At least he admits he's not a lawyer nor an expert on this topic, and perhaps his best advice is this: "... research it ..." for yourself.
I have said this for a very long time ...
Anyone who wants to actually understand the M/M Act should spend time reading the FTC information; that is the agency that is responsible for interpreting the ACT and implementing the rulings.
https://www.ftc.gov/business-guidance/resources/businesspersons-guide-federal-warranty-law
https://www.govinfo.gov/content/pkg/COMPS-3072/pdf/COMPS-3072.pdf
https://www.ecfr.gov/current/title-16/chapter-I/subchapter-G/part-700
The main takeaway and he could have saved 10 minutes
Don’t kowtow to a dealer. Know you are correct? Know you used the right parts/oil? Stand firm and get support from the oil or part company.
Don’t kowtow to a dealer. Know you are correct? Know you used the right parts/oil? Stand firm and get support from the oil or part company.
If only we could get the dealers to read these also.
Though some of AMD's videos do contain useful and pertinent stuff - but "folks, he does take a long time to come to the point." 
Brevity is not his strong suit.
Brevity is not his strong suit.
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Same!
dnewton3
Staff member
AMD is the name of the guy who runs a repair shop (specializes in Toyota/Lexus products) and has his own YT channel.
https://www.youtube.com/@TheCarCareNut
Very knowledgeable videos overall.
Occasionally he wanders into topics he's not well versed in (such as the M/M Act, oils, etc). But overall, decent info in his work.
https://www.youtube.com/@TheCarCareNut
Very knowledgeable videos overall.
Occasionally he wanders into topics he's not well versed in (such as the M/M Act, oils, etc). But overall, decent info in his work.
Not using OEM parts ( oil filters, air filters, etc ), and not having a paper trail to back up you're work with OEM part receipts to go along with paper trail.
I wish it were this easy, but the dealer can deny and the burden is on you to serve him and haul him into court and prove your case. Then you have to convince the judge or jury. If the dealer hires an attorney you’re dead unless you lawyer up. Just saying that’s how it works in America.
Most warranties require arbitration now, not court. You agreed to it in the purchase agreement and its in your warranty manual. Most people are unwilling to follow the process, which in fairness is likely made unduly arduous in order that people give up.
If your state has strong lemon laws you can get a lawyer to help you usually for free if you have a good case, because when they win the OEM has to pay them, and with lemon laws the courts are usually very accommodating - attorneys take care of each other and judges are former attorneys.
The issue is no one wants to read their contract and follow the process.
I think I'll stick with my private sale used car. Not worth the aggravation. Fortunately, I know what to look for, what models to stay away from, etc. Unfortunately, most people don't have the knowledge on what to look for in a used car, so they buy new, lease, or get pre-owned with a warranty from a dealership..... I've bought 2 new cars in my entire life, and will never do it again. Feel bad for the people stuck at the mercy of a dealership.,,,,whether it's a new or used car.
I'd say Steve Lehto knows a thing or two about Mag-Moss. Bottom line is the intent was that the manufacturer couldn't force you to use dealer parts/service to maintain your new vehicle warranty. The catch folks seem to get caught up in is that you still have to use equivalent parts per the manufacturer's requirements.
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To the average person, what does that mean ? If Fram or WIX or (insert any dozen different filter makers here) says the (insert any auto part here) works on my car, we have to put 100% trust in them.
Just like insurance claims, dealers have no doubt been taught to deny, deny, deny by the automakers as well as scare customers that if they so much as open the hood and touch anything, they'll void their warranty. I see people in other forums asking if they can swap headlight bulbs "without voiding my warranty" and similar situations. How many people are told daily "that's not covered under warranty" and they put full faith in the dealer and pay out of pocket ?
He's the greatest Toyota mechanic on the face of the earth and if you don't believe me, just ask him !
It means use the right parts. Parts store filter X is what they show...golden. What the BITOG collective gets hung on is oil grade. Manual/manufacturer says use 0W20...you use 5W40. Engine grenades. Dealer says no dice because you didn't follow the manufacturer guidance. You scream "MAG MOSSSSS". Fine. You'll need to get this to arbitration and hope your case is strong against the manufacturer's experts that the oil wasn't the cause of the failure...Mag Moss doesn't help here because you went outside of the manufacturer's recommended parts (but you'll probably win anyway)..if you used brand x 0W20 that met whatever requirements you'd be golden per Mag Moss.
Privately bought used cars does not violate any warranty. I go with that
I always point out when an owners manual says something is "recommended". That's very different than "required". When a company uses recommended, my interpretation of that is it means there are other acceptable or allowable options. Quite often, all one needs to do is see what oil viscosity is allowed or referenced in the owners manual for the same vehicle/engine for other countries. Honda says 0W-20 in US owners manuals while in other countries, that same vehicle can use 0W-20 up to 20W-50 !!
Regardless you open yourself up for hassle at the dealer level on a warranty claim by not following the manual. Folks that want to deviate should at least understand that.
Exactly
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